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Marilit IliganMI
Looking for a job

Marilit Iligan

@marilitiligan

I turn operational bottlenecks into clear ownership, workflows, and execution.

Philippines
Message

What I'm looking for

I'm looking to partner with founders and growing teams where execution is getting harder than it should be, helping clarify ownership, resolve decision gaps, and build practical operating systems that reduce coordination and founder dependency.

I partner with founders and growing teams to uncover what is actually blocking execution, then build the ownership, workflows, and operating structure needed to move work forward.

Through my independent operations consulting work on Upwork, I diagnose bottlenecks, dependencies, decision gaps, and founder dependencies before recommending tools or automation. I support implementation across SaaS, agencies, service businesses, and technically complex teams.

At Dental Rank, I managed operational delivery across a 20+ person agency and four subsidiaries, reducing administrative work by an estimated 300+ hours annually. At Nearapy Center, I streamlined workflows and clarified ownership, improving task turnaround by 40%.

I also built Maryleigh Beauty & Apparel Concept Store from an online business into a physical retail and service operation, leading a team of 12. I improved order accuracy by 30%, reduced stock waste by 20%, and learned firsthand how to turn founder-dependent work into repeatable systems.

Experience

Work history, roles, and key accomplishments

Upwork logoUP
Current

Independent Operations Consultant | Founder Advisory

Jul 2022 - Present (4 years 2 months)

Partner with founders and growing teams to diagnose what is blocking execution and turn it into clearer ownership, workflows, and operating structure.

- Identify bottlenecks, dependencies, decision gaps, and founder dependencies before prescribing tools or automation.
- Design practical operating systems across workflows, accountability, documentation, reporting, and automation.
- Support implem

Emirates logoEM

Operations & Service Execution | Cabin Crew

Sep 2024 - Feb 2025 (5 months)

- Operated within highly structured, safety-critical procedures across international teams where communication, coordination, and consistent execution were essential.
- Managed changing priorities and real-time issues without compromising the wider operation.

NJ

Business Operations (Content & Media)

Nearapy Center - Tijuana Jackson

Mar 2023 - Oct 2024 (1 year 7 months)

- Ran day-to-day operations for a Hollywood actor’s content and media business, translating priorities into coordinated execution across content, administration, marketing, and talent.
- Served as the operational bridge between the client and delivery team, managing changing priorities and sensitive information in a high-trust environment.
- Streamlined workflows and clarified ownership, improving

Dental Rank logoDR

Agency Operations System

Feb 2023 - Aug 2024 (1 year 6 months)

- Managed operational delivery across a 20+ person agency and four subsidiaries, connecting priorities across creative, development, media, funnels, and client delivery.
- Redesigned workflows and ownership structures to reduce coordination overhead and make delivery status visible without constant follow-up.
- Introduced clearer execution rhythms, reporting, and operating systems that reduced adm

MS

Founder | Retail & Service Operations

Maryleigh Beauty & Apparel Concept Store

Oct 2017 - Apr 2023 (5 years 6 months)

Built Maryleigh from an online business I started at 17 into a physical retail and service operation, learning firsthand what happens when growth exceeds the founder’s ability to coordinate everything personally.

- Owned operations across people, finance, inventory, logistics, marketing, sales, and customer experience.
- Built and led a team of 12, gradually moving execution from founder-depende

Education

Degrees, certifications, and relevant coursework

CL

ClickUp

ClickUp Expert Certificate of Completion

Issued Aug 2025

MA

Make

Make Advanced

Issued Sep 2025

SI

Simplilearn

Agile Scrum Master

Issued Jan 2025

MA

Make

Make Basics

Issued Apr 2025

SI

Simplilearn

Certified Associate in Project Management (CAPM)

Issued Jan 2025

LI

LinkedIn

Looker Studio for Marketers

Issued May 2024

LI

LinkedIn

Google Ads Essential Training

Issued May 2024

LI

LinkedIn

Learning PPC with Google Ads

Issued May 2024

SU

Silliman University

Bachelor's of Science in Business Administration, Operations Management

2018 - 2022

Tech stack

Software and tools used professionally

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