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Carina SilvaCS
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Carina Silva

@carinasilva

Branch Manager at Indie Campers in Bergen, running daily operations and fleet readiness while creating customer experiences.

Norway
Message

At Indie Campers in Bergen, I lead daily branch operations, fleet readiness and customer experience. I coordinate team performance, logistics and scheduling, and resolve customer issues while improving service quality.

At Malangen Resort, I managed bookings for approximately 80 cabins and 10 hotel rooms using Visbook, and coordinated conferences, guest arrivals and customer support. In earlier hospitality and tourism roles across the UK, Iceland and Portugal, I progressed through leadership positions and managed events, staffing, bookings, cash handling and guest relations.

Alongside my work, I created and operate Polska På Gå, a food business I take from concept to execution. I handle its marketing, procurement, budgeting, compliance, customer service and daily operations.

Experience

Work history, roles, and key accomplishments

MR

Receptionist / Tour Operator / Booking Agent

Malangen Resort

Sep 2023 - Mar 2024 (6 months)

Managed bookings for approximately 80 cabins and 10 hotel rooms using Visbook. Coordinated conferences, guest arrivals, and customer support across multiple channels.

Education

Degrees, certifications, and relevant coursework

University of Coimbra logoUC

University of Coimbra

Bachelor's Degree, Tourism, Leisure and Heritage

2011 - 2015

Bachelor's Degree in Tourism, Leisure and Heritage from the University of Coimbra, Portugal, completed in 2015.

Tech stack

Software and tools used professionally

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