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Maria Vimal

@mariavimal

Lead Licensing Specialist at Trimble who automated serial-number lookups, cutting troubleshooting time by approximately 25%.

India

Message

At Trimble, I manage licensing orders and entitlements for receivers, controllers, cloud applications, and machine software. I’m a licensing SME and escalation point across APAC and EMEA, resolving fulfillment and licensing issues while supporting sales teams.

I built SerialSense, an internal browser-based tool that automated serial-number lookups across platforms, cutting troubleshooting time by approximately 25% across a 56-person team. I’m also developing The Tiablo Project, a simulation application for users to explore and test Trimble products virtually.

Experience

Work history, roles, and key accomplishments

Current

Lead Licensing Specialist

Current

Trimble

Jan 2020 - Present (6 years 9 months)

Managed licensing orders and entitlements for receivers, controllers, cloud applications, and machine software, coordinating fulfillment across internal logistics tools. Acted as SPOC and SME for licensing issues across APAC and EMEA, resolving critical errors and supporting sales teams end to end.

Oracle DB Salesforce Trimble Virtual Warehouse Order Management Entitlement Management Sales Support Warranty Management Returns Management Training Mentorship Inventory Management SLA Management CSAT

Customer Support

Apollo Hospitals

Jan 2018 - Jan 2020 (2 years)

Managed marketing and business communication, focusing on clear and empathetic interactions with patients and doctors.

Customer Support Communication Skills Empathy Marketing Business Communication

Technical Support

Sasi Logistics

Jan 2016 - Jan 2018 (2 years)

Coordinated logistics and represented the organization across import/export markets in China and Africa. Proactively addressed client needs and built lasting international business relationships.

Logistics Import Export Customer Relationship Management International Business