Maria Saramijou
@mariasaramijou
Customer service and content management professional with advanced English and strong graphic design skills.
Syrian Arab RepublicWhat I'm looking for
I’m a customer service and content management professional with full proficiency in English and advanced computer skills. I’m known for strong communication, teamwork, and flexibility during work hours, backed by real experience supporting customers and managing content.
In my customer service role, I provide direct support via phone and email, process and resolve complaints effectively and on time, and improve customer experience with customized solutions tailored to needs. Alongside this, I’ve managed social media accounts for an institution, handling content in a way that supports consistent engagement.
I also bring teaching experience, providing English lessons online and in-person, and I hold a TOEFL iBT English Language Certificate (2021). I combine organization, problem-solving, and the ability to work under pressure with practical skills in Microsoft Office and creative tools like Photoshop, Illustrator, and After Effects.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Aqeel Saleh Al-Salem Uniforms Establishment
Jan 2023 - Jan 2025 (2 years)
Provided customer support via phone and email, resolving complaints in a timely manner. Improved customer experience by offering tailored solutions based on individual needs.
Content Management Specialist
Aqeel Saleh Al-Salem Uniforms Establishment
Jan 2022 - Oct 2023 (1 year 9 months)
Managed the institution’s social media accounts and handled content management responsibilities. Supported communication efforts through organized, scheduled content publication.
English Language Teacher
English Language School
May 2020 - Oct 2021 (1 year 5 months)
Taught English online and in-person, delivering language instruction aligned with student needs. Applied strong communication and flexibility to support learning during work hours.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Education
High school graduate from Damascus, Syria. Demonstrates full proficiency in English and strong communication and teamwork skills.
Availability
Location
Syrian Arab RepublicAuthorized to work in
Job categories
Skills
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