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Mariana Murgia Lourenco

@marianamurgialourenc

Supply chain coordinator at Climate Pros managing HVAC procurement, vendor relationships, purchase orders, and material availability.

United States
Message

At Climate Pros, I manage procurement for HVAC equipment, replacement parts, components, and operational supplies. I create purchase orders through ERP systems, work with suppliers on pricing and availability, and follow up on shortages and delayed shipments.

At Wärtsilä Italy, I helped reduce order discrepancies below 1% using the 2 minute purchase order principle and supported on-time delivery reaching 91%. Earlier, at Wärtsilä North America, I coordinated parts orders and shipments, maintained a less than 1% claim rate, and trained colleagues on transportation booking, document flow, and invoicing.

Experience

Work history, roles, and key accomplishments

MB

Customer Service & Logistics Operations Representa

Moduslink BV

Jul 2004 - Jan 2008 (3 years 6 months)

Managed inbound customer support for GPS navigation products, handling order placement, invoicing, shipment tracking, returns, and complaint resolution. Coordinated with logistics providers to resolve delivery issues.

Education

Degrees, certifications, and relevant coursework

IA

Istituto Dante Alighieri

Associate of Arts, Classical Languages and Literatures

Associate of Arts in Classical Languages and Literatures, with studies in literature, history, philosophy, languages, and archaeology of ancient Greek and Roman worlds. Qualified in Foreign Languages and Literature.

Tech stack

Software and tools used professionally

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