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Mariana Abdelhak

@marianaabdelhak

Operations and project coordination professional at Nobilis, managing social media and sales while supporting customer relationships.

Lebanon

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What I'm looking for

I’m seeking a remote Operations, Project Coordination, Client Success, or related role.

At Nobilis, I manage company social media platforms, create content, and engage with customers across digital channels. I also generate leads, negotiate with prospects, and close sales while maintaining customer relationships.

At Mada Holdings, I worked in a 24/7 Network Operations Centre monitoring network performance and real-time alerts through PRTG. I tracked network IPs and device status, troubleshot connectivity and equipment issues, and escalated incidents when required.

My Management Information Systems degree from University of Nicosia included programming and software engineering coursework. I’ve also completed a Coursera Project Management course and am seeking a remote Operations, Project Coordination, Client Success, or related role.

Experience

Work history, roles, and key accomplishments

Current

Social Media & Sales Management

Current

Nobilis

Jun 2024 - Present (2 years 4 months)

Manage company social media platforms, create content, support brand awareness, and engage with customers across digital channels. Generate leads, communicate with prospects, negotiate with clients, and close sales while maintaining customer relationships.

Social Media Management Content Creation Lead Generation Client Communication Sales Negotiation Marketing Strategy

NOC Engineer

Mada Holdings

Jul 2023 - Aug 2025 (2 years 1 month)

Worked in a 24/7 Network Operations Centre on rotating 12-hour shifts, monitoring network performance and real-time alerts through PRTG. Managed and tracked network IPs and device status; troubleshot hardware, software, and connectivity issues and escalated incidents when required.

Network Monitoring PRTG Troubleshooting Incident Escalation IP Management Documentation

Sales & Controlling Trainee

Formula Rent a Car

May 2022 - Jun 2022 (1 month)

Registered vehicle, client, and driving-license information and supported customer service and rental-contract processing.

Customer Service Data Entry Rental Agreements Processing

Manager's Assistant & Secretary

Nobilis

Sep 2018 - Sep 2019 (1 year)

Supported publishing operations, client meetings, email and telephone communication, administrative work, and accounting-related tasks.

Administrative Support Client Communication Email Management Accounting

Education

Degrees, certifications, and relevant coursework

GradeZilla

Marketing Class, Marketing

2026 - 2026

Completed a Marketing Class covering AI content tools, Meta Ads, and Canva from January to March 2026.

University of Nicosia

Bachelor of Science, Management Information Systems

2021 - 2025

Bachelor of Science in Management Information Systems from the University of Nicosia, Cyprus, from 2021 to 2025. Coursework included Programming I & II, Software Engineering, and Accounting I & II.