Maria Macias

Provided executive support to the Artistic Director, coordinating complex itineraries and handling sensitive information. Managed travel, accommodation, and visa requirements while preparing and reviewing contracts for international engagements.

Managed the organization of concerts and collaborated with renowned classical musicians. Fundraised and managed an annual budget of £130K, developed sponsorship plans, and maintained relationships with sponsors. Implemented PR campaigns and handled correspondence and queries.

Responsible for event sales, preparing proposals and contracts, and measuring event success. Ensured communication across departments and managed client feedback to improve service delivery.

Handled daily reception duties, managed bookings, and assisted guests with inquiries. Ensured compliance with health and safety regulations.

Performed daily reception duties, managed complaints, and ensured smooth hotel operations. Liaised with various departments to maintain service quality.

Oversaw hotel operations during shifts, managed complaints, and coordinated with various departments to ensure guest satisfaction.

Managed daily reception duties and bookings while addressing minor complaints. Assisted in ensuring smooth operations of the B&B.

Managed switchboard and reception, booked travel for executives, and scheduled meeting rooms while maintaining stock orders.

Completed an Advanced Community Manager Course to develop skills in community management and social media strategies.

Completed a Digital Marketing Course to enhance skills in online marketing strategies and tools.

Achieved a Certificate of Advanced English (CAE), demonstrating proficiency in English language skills.

Completed a Business Administration Certificate, focusing on business principles and administrative skills.

Completed a Computers Course focusing on office package management including Word, Access, and Excel.

Studied Tourism Management, focusing on the principles of tourism, hospitality, and event management.

Completed a Conference Hostess course, preparing for roles in event management and customer service.