Mariam Abdulsalam

Coordinated vendor and supplier sourcing across up to 5 simultaneous US government contracts, processing 10–15 RFQ responses and quotes monthly. Maintained procurement timelines, delivery documentation, and management reporting to ensure contract sourcing requirements were met on schedule.

Built and deployed a web application from concept to first live user in under 2 weeks as sole product owner, project manager, and operations lead. Onboarded 28 artisans and 40 clients, reduced service requests to 3 steps, and designed operational infrastructure including onboarding and job tracking workflows.

Sole account owner for a Nigerian federal government ICT client for a 10-month engagement, delivering business analysis and project outputs independently. Managed 6 concurrent ICT projects, handled 20–40 change requests and live production issues monthly, and led QA/UAT and multi-type stakeholder documentation.

Managed up to 10 active financial dispute cases simultaneously, maintaining client communication and documenting case progress across a ₦130M+ portfolio. Diagnosed and rebuilt the engagement process, coordinating follow-through and case tracking, and helped resolve 3 disputes while restoring inbound enquiries.

Returned to lead business development and sales, coordinating collection campaign planning and execution across brand, vendors, and clients. Managed social media strategy, negotiation, and buyer relationships to keep launches running smoothly.

Managed daily operations across 5 service departments (kitchen, spa, pool, salon, games room) for events of 50–100 guests. Designed and implemented an inventory tracking system to reduce revenue leakage and delivered 3 events without disruption over 10 months.

Led end-to-end execution of 3 collection campaigns (Birthday, Christmas, Valentine’s), managing social media strategy, vendor negotiation, client relations, and buyer management. Delivered all campaigns on schedule and advanced into the role based on performance.

Pursuing an Associate Degree in Computer Science starting in 2026.

Earned a Bachelor of Science degree in Microbiology, graduating in 2024.