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Maria Jose Garcia Aleman

@mariajosegarciaalema

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LATAM Order Management Director at Cargill, improving service levels and delivering $2.5M+ in business value.

Argentina

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At Cargill, I lead a regional Order Management organization across eight countries, supporting more than six million annual orders and 5,000 active contracts. I’ve driven improvements that generated over USD 2.5M in business value, reduced process variability by 70%, and raised SLA adherence from 85% to 98%.

Previously, I directed transformation programs at Cargill and built a continuous-improvement and automation capability at Accenture, deploying more than 100 initiatives. I also partnered with Technology teams on SAP PRA enhancements for British Petroleum and serve on the Cargill Capability Center Leadership Team.

Experience

Work history, roles, and key accomplishments

Current

LATAM Order Management Director

Current

Cargill

Oct 2022 - Present (4 years)

Lead a regional Order Management organization across 8 countries, integrating B2B and B2C operations while aligning Commercial priorities, Supply Chain execution and customer outcomes through a scalable and standardized operating model. Drove transformation and continuous improvement initiatives generating USD 2.5M+ in business value, reducing process variability by 70%, improving SLA adherence fr

Operating Model Design Organizational Scaling Service Delivery Transformation Change Leadership Operational Excellence Continuous Improvement Value Generation Performance Governance Multi Country Leadership Talent Development Succession Planning Organizational Design AI Enabled Process Improvement Intelligent Automation Digital Enablement SAP

Regional Program Manager | Transformation & Strategic Initiatives

Cargill

May 2019 - Sep 2022 (3 years 4 months)

Directed one of the organization’s largest divestiture programs, leading the operational separation of a global business unit across 16 plants and 4 continents, ensuring business continuity, governance stability, and risk control across 100+ critical processes and 500 employees in transition. Redesigned the LATAM energy procurement operating model across four businesses and USD 330M in annual spen

Program Management Transformation strategic initiatives Operating Model Design Organizational Scaling Change Leadership Operational Excellence Continuous Improvement Value Generation Performance Governance Multi Country Leadership Talent Development Succession Planning Organizational Design Digital Enablement

Hydrocarbon Value Chain Manager & Transformation Lead

Accenture

Mar 2013 - May 2019 (6 years 2 months)

Led operational transformation initiatives for British Petroleum (BP) across complex BPO environments, redesigning core processes to ensure operational excellence. Built and scaled a continuous-improvement and automation capability from the ground up, deploying 100+ initiatives and delivering efficiency gains equivalent to 85 FTE across complex, high-volume operations.

Operational Excellence Continuous Improvement Automation SAP PRA Process Redesign BPO SLA Management Audit Compliance Process Accuracy Team Leadership

Production & Revenue Accounting — Project Manager

IBM Global Process Services

Jul 2010 - Feb 2013 (2 years 7 months)

Led concurrent finance transformation and ERP implementation initiatives for the client's Upstream Production & Revenue Accounting, aligning scope, timelines and stakeholder priorities across business-critical projects. Established governance and reporting frameworks to strengthen execution visibility and cross-functional decision-making.

Project Management Finance Transformation ERP Implementation Governance Reporting Stakeholder Management

Business Development Analyst

Fitch Ratings

Apr 1999 - Jan 2007 (7 years 9 months)

Conducted credit risk analysis across corporate portfolios, assessing financial performance, risk exposure and long-term business sustainability to support rating decisions and client advisory.

Credit Risk Analysis Financial Performance Risk Business Sustainability Client Advisory