Maria Gomes
@mariagomes
Multilingual claims and clinical trials professional skilled in claims management, data processing, and stakeholder coordination.
PortugalWhat I'm looking for
I am a multilingual professional with strong experience in claims management, legal support, and clinical trials coordination across international environments.
At IQVIA France I supported CRAs with Trial Master File maintenance, managed case report forms and data queries, and acted as a central communication point for clinical teams.
Previously, I managed end-to-end claims processes and negotiated compensations at MSC Cruise, coordinated large projects with government departments, and supported litigation teams.
I bring advanced Excel, Tableau, and Google Analytics skills, adaptability in fast-paced environments, and a commitment to clear cross-cultural communication and remote collaboration.
Experience
Work history, roles, and key accomplishments
IQSupported CRAs by maintaining Trial Master File and clinical documentation, managed case report forms and data queries, and coordinated clinical trial materials to ensure study completeness and SOP compliance.
Legal Assistant / Claims Manager
MSC Cruises
May 2020 - Sep 2024 (4 years 4 months)
Managed end-to-end claims processes including negotiation of compensations and dispute resolution, coordinated large-scale projects and implemented interdepartmental agreements while providing specialized legal support to advisory and litigation teams.
Receptionist / Facilities Coordinator
MSC Cruises
May 2019 - May 2020 (1 year)
Managed logistics for executive meetings, served as primary contact for international inquiries, and produced monthly cost reports to support facilities operations and executive coordination.
BQShowroom Consultant
B&Q
Aug 2018 - Dec 2018 (4 months)
Provided customer support for residential design and planning, prepared annual sales statistics and weekly revenue reports to inform departmental performance.
Education
Degrees, certifications, and relevant coursework
TUThe Open University
Bachelor's Degree, Criminology and Sociology
2020 -
Pursuing a Bachelor's degree in Criminology and Sociology through part-time/distance study at The Open University.
TUThe Open University
Certification in Criminology and Profiling, Criminology
2018 - 2019
Completed a Certification in Criminology and Profiling through short/course study at The Open University.
Lycée Jules-Ferry
High School Diploma, Economics and Social Sciences
2016 - 2017
Earned a High School Diploma with a focus on Economics and Social Sciences.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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