I seek a role in HR BP/People Operations focused on improving employee experience, scaling onboarding/training, and delivering measurable process efficiencies within a collaborative, growth-oriented company.
Open to opportunities
Maria Filatova
@mariafilatova
People-focused HR Operations specialist improving process and engagement.
NetherlandsWhat I'm looking for
I am a people-focused HR Operations Specialist who combines empathy with process thinking to enhance team performance and operational efficiency. With 8+ years designing onboarding, training, and employee engagement programs, I have driven measurable results including eNPS increases (+17→+44), reduced ramp-up time (6→4 weeks), shorter hiring cycles (1 month→2 weeks) and 21% fewer operational errors.
I have hands-on experience across onboarding, payroll coordination, knowledge base creation (Confluence/Jira), KPI design, and cross-functional coordination with Payroll, Legal, QA, Support, and Engineering. I deliver practical improvements—introducing trial days, monthly 1:1s, team engagement initiatives, and training programs—to scale operations and strengthen remote team culture.
Experience
Work history, roles, and key accomplishments
LG
HR Services Specialist
Loewe Zeitarbeit GmbH
Sep 2024 - Oct 2025 (1 year 1 month)
Streamlined onboarding, payroll coordination, and employee lifecycle processes for a German recruitment agency, improving candidate experience and operational consistency while supporting daily HR administration.
KA
Project Manager, People Operations
KamaGames
Jan 2016 - Jan 2024 (8 years)
Designed onboarding, training, and engagement programs that increased eNPS +17→+44, reduced ramp-up from 6 to 4 weeks, cut hiring time from 1 month to 2 weeks, and decreased operational errors by 21%.
KO
Project Manager
Kodeks
Oct 2013 - Sep 2015 (1 year 11 months)
Led go-to-market strategy and product training for electronic systems in construction, organized industry exhibitions, and drove cross-functional campaigns to support distributor engagement and sales growth.
Education
Degrees, certifications, and relevant coursework
NU
Novosibirsk State Pedagogical University
Bachelor's degree, Public Relations, Advertising, and Applied Communication
2005 - 2009
Completed a Bachelor's degree focused on public relations, advertising, and applied communication with coursework in communications and media.
NC
Novosibirsk Polytechnic College
Diploma, State and Municipal Administration
2003 - 2005
Completed vocational studies in state and municipal administration providing foundational knowledge in public sector processes and administration.
Availability
Open to opportunities
Location
NetherlandsAuthorized to work in
Salary expectations
40k-48k USD
Social media
Job categories
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