Maria Fernanda Vargas
@mariafernandavargas
Bilingual communication and quality leader transitioning into medical interpretation to support patients.
What I'm looking for
I am a bilingual English-Spanish professional with over 20 years of experience in client-facing, technical, and operational environments. I bring a strong background in problem solving, communication, and high-pressure decision-making, including experience studying and working in the United States.
In my role as a former communication specialist for english-spanish ethicsline, I delivered sensitive support with active listening, confidentiality, and accurate reporting. I’m recognized for staying professional and neutral with callers in high-stress situations, while clearly documenting outcomes.
Across operational and quality leadership roles, I managed complex communication across multicultural teams and fast-paced settings. As a Post-harvest coordinator and Quality Assurance Leader, I coordinated high-responsibility operations, led quality and food safety operations, and communicated technical processes with precision and attention to detail.
Today, I am transitioning into medical interpretation, using advanced English proficiency (EF SET C1 Advanced) and ongoing medical interpretation and terminology self-study. I have a very strong passion for healthcare communication and patient support, and I’m ready to apply my confidentiality, cross-cultural communication, and report-writing strengths to patient-centered care.
Experience
Work history, roles, and key accomplishments
Post-harvest Coordinator
Bacao Sas
Managed communications with U.S. partners and clients regarding operational and quality processes. Coordinated high-responsibility operations requiring precision and effective problem-solving in fast-paced, multicultural settings.
Quality Assurance Leader
Aak Colombia
Collaborated with international English-speaking teams, including work on analytical method development with colleagues in the United Kingdom. Led quality and food safety operations and coordinated technical communication across multicultural teams under demanding manufacturing conditions.
Communication Specialist
Teleperformance Colombia
Handled inbound English calls for corporate ethics and compliance lines, maintaining professionalism and neutrality in sensitive, high-stress situations. Produced accurate written reports from verbal communication while demonstrating strong listening, confidentiality, and cross-cultural communication.
Graduate Assistant
University of Texas Rio Grande Valley
Assisted faculty and students with academic and technical activities in an English-speaking university environment. Supported communication in multicultural academic settings while strengthening organization, communication, and problem-solving skills.
Chemical Technician
Grupo Santana
Worked as a chemical technician in an English-speaking professional environment while completing studies. Built strong day-to-day communication and adaptability skills in multicultural workplaces.
Education
Degrees, certifications, and relevant coursework
Medical interpretation training (ongoing)
Medical interpretation training, Medical Interpretation
Activities and societies: Ongoing medical interpretation and terminology self-study.
Continuing medical interpretation and terminology self-study as part of a transition into medical interpretation.
University of Texas Rio Grande Valley
Master's degree in Manufacturing Engineering, Manufacturing Engineering
Completed a master’s degree in Manufacturing Engineering at the University of Texas Rio Grande Valley.
Universidad de América
Bachelor's degree in Chemical Engineering, Chemical Engineering
Completed a bachelor’s degree in Chemical Engineering at Universidad de América.
EF SET
EF SET English Certificate (C1 Advanced), English Proficiency
Earned an EF SET English Certificate with C1 Advanced proficiency.
Availability
Location
Authorized to work in
Job categories
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