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Maria Fernanda VargasMV
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Maria Fernanda Vargas

@mariafernandavargas

Bilingual communication and quality leader transitioning into medical interpretation to support patients.

Colombia
Message

What I'm looking for

I’m looking for a medical interpretation role where my bilingual communication, confidentiality, and high-pressure calm can support patients. I want to grow in healthcare communication and contribute clear, accurate interpretation.

I am a bilingual English-Spanish professional with over 20 years of experience in client-facing, technical, and operational environments. I bring a strong background in problem solving, communication, and high-pressure decision-making, including experience studying and working in the United States.

In my role as a former communication specialist for english-spanish ethicsline, I delivered sensitive support with active listening, confidentiality, and accurate reporting. I’m recognized for staying professional and neutral with callers in high-stress situations, while clearly documenting outcomes.

Across operational and quality leadership roles, I managed complex communication across multicultural teams and fast-paced settings. As a Post-harvest coordinator and Quality Assurance Leader, I coordinated high-responsibility operations, led quality and food safety operations, and communicated technical processes with precision and attention to detail.

Today, I am transitioning into medical interpretation, using advanced English proficiency (EF SET C1 Advanced) and ongoing medical interpretation and terminology self-study. I have a very strong passion for healthcare communication and patient support, and I’m ready to apply my confidentiality, cross-cultural communication, and report-writing strengths to patient-centered care.

Experience

Work history, roles, and key accomplishments

TC

Communication Specialist

Teleperformance Colombia

Handled inbound English calls for corporate ethics and compliance lines, maintaining professionalism and neutrality in sensitive, high-stress situations. Produced accurate written reports from verbal communication while demonstrating strong listening, confidentiality, and cross-cultural communication.

Education

Degrees, certifications, and relevant coursework

MO

Medical interpretation training (ongoing)

Medical interpretation training, Medical Interpretation

Activities and societies: Ongoing medical interpretation and terminology self-study.

Continuing medical interpretation and terminology self-study as part of a transition into medical interpretation.

University of Texas Rio Grande Valley logoUV

University of Texas Rio Grande Valley

Master's degree in Manufacturing Engineering, Manufacturing Engineering

Completed a master’s degree in Manufacturing Engineering at the University of Texas Rio Grande Valley.

UA

Universidad de América

Bachelor's degree in Chemical Engineering, Chemical Engineering

Completed a bachelor’s degree in Chemical Engineering at Universidad de América.

EF SET logoES

EF SET

EF SET English Certificate (C1 Advanced), English Proficiency

Earned an EF SET English Certificate with C1 Advanced proficiency.

Tech stack

Software and tools used professionally

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