Maria Deziel

I am a goal-oriented bilingual customer service specialist with over 18 years of experience in delivering high-quality results. My career has been dedicated to exceeding both internal and external customers’ expectations. I possess a positive attitude and thrive in both independent and team settings. My strong analytical and organizational skills, coupled with my ability to multitask and work well under pressure, have consistently allowed me to meet challenges head-on.

Throughout my professional journey, I have honed my skills in managing customer interactions and processing complex requests. At Trumpf Inc., I successfully processed quotes and purchase requisitions, ensuring timely communication with customers and expediting parts from Germany. My previous role at Alliance Medical Group involved managing a high volume of patient calls and maintaining confidentiality in compliance with HIPAA laws. I developed an innovative system that improved call response times by 90%, which has been instrumental in training new staff.