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Maria Del Cid

@mariadelcid

Restaurant Supervisor at Zambrero, overseeing daily operations and staff in Drogheda.

At Zambrero in Drogheda, I supervise daily restaurant operations and staff, and handle cash, store openings, and closings. I work to maintain high standards of food quality, hygiene, and customer service.

Previously, I supported sales and customer satisfaction as Retail Supervisor at IQOS, Philip Morris International, and managed budgets, stock, suppliers, and team training at Starbucks, Grupo Premium. I hold an MBA from Formato Educativo Business School & Miguel de Cervantes European University.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

Zambrero

Mar 2025 - Present (1 year 7 months)

Supervise daily operations and staff in a fast-paced restaurant environment. Ensure high standards of food quality, hygiene, and customer service.

Cash Handling Store Operations Staff Supervision Lebensmittelqualität Hygiëne Customer Service

Retail Supervisor

IQOS, Philip Morris International

Jan 2019 - Dec 2024 (5 years 11 months)

Provided personalized customer assistance to enhance sales and customer satisfaction. Maintained store organization and product displays, and handled customer inquiries and resolved complaints effectively.

Customer Service Sales Store Organization Complaint Resolution

Store Manager

Starbucks, Grupo Premium

Jan 2014 - Dec 2018 (4 years 11 months)

Managed budgets, stock control, and supplier orders. Recruited, trained, and supervised team members, and developed strategies to increase sales and customer traffic.

Budget Management Stock Control Supplier Management Recruitment Training Team Supervision Sales Strategy