Gabriel Henriques

Supervised end-to-end warehouse operations including receiving, storage, picking, packing, and dispatch. Monitored inventory accuracy, discrepancies, losses, and operational KPIs while ensuring compliance with safety standards and implementing process improvements.

Performed heavy-duty cleaning of floors, equipment, and high-traffic areas using industrial products and machinery during early morning shifts, ensuring hygiene and store presentation standards.

Provided friendly customer service, assisted with meat selection, performed meat cutting using machinery, and maintained cleanliness and organization of the workspace.

Managed marketplace operations and project management for over 6 years, handling seller relationships, financial reconciliations, and performance monitoring. Acted as Product Owner leading IT squads in developing dashboards and operational improvements, and negotiated with key partners to drive sales growth and GMV.

Worked in stock replenishment and warehouse operations, responsible for receiving goods, organizing stock, and ensuring correct product placement. Supported logistics and dispatch activities to guarantee timely deliveries.

Assisted in general construction tasks including site preparation, material handling, and supporting tradesmen. Followed health and safety procedures, maintaining a clean and safe work environment.

Graduation in Business Administration from Pará de Minas College.

Postgraduate degree in Project Management from FGV Getúlio Vargas Foundation.

Safe Pass certification obtained in Ireland.

Manual Handling certification obtained in Ireland.

Forklift certification obtained.