At MIINTO, I acted as Project Owner for the Partner Onboarding App, defining global workflows, functional requirements, and AI-driven automation. I also created standardized onboarding documentation, training frameworks, and video scripts for international markets.
As Senior Onboarding Specialist at MIINTO, I managed enterprise onboardings involving API connections and product data mapping for 300+ international partners. I used Excel and Power BI to track onboarding metrics and data quality.
Earlier at NOKIA, I managed complex service requests and high-level escalations, coordinating technical engineers and delivery teams across international accounts. My experience also includes supporting partner onboarding at MIINTO and translating technical documentation at BPO POLAND & LOGIHUB.
