Open to opportunities

Maria Alejandra Ochoa Sánchez

@mariaalejandraochoas

Message

Experienced virtual assistant specializing in logistics and cold calling.

Zimbabwe

Message

What I'm looking for

I am looking for a role that values efficiency and customer satisfaction, where I can leverage my logistics and cold calling skills to contribute to team success.

I am a virtual assistant with 7 years of experience in logistics and cold calling, dedicated to optimizing processes and enhancing customer service. My expertise lies in supply chain coordination, delivery tracking, and issue resolution, which has consistently ensured high levels of efficiency and customer satisfaction.

Throughout my career, I have demonstrated a proven ability to generate qualified leads and exceed sales targets in cold calling. I pride myself on building strong relationships with potential clients, utilizing CRM tools, database management, and performance metrics analysis to drive results. My commitment to continuous improvement has allowed me to deliver measurable outcomes in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Maria Alejandra Ochoa Sanchez Virtual Assistance

Provided virtual assistance with expertise in logistics and cold calling, focusing on process optimization and customer service. Managed supply chain coordination, delivery tracking, and issue resolution to ensure efficiency. Successfully generated qualified leads, exceeded sales targets, and built strong client relationships through cold calling.

Logistics Cold Calling Process Optimization Customer Service Supply Chain Lead Generation CRM Tools Database Management

Administrative Assistant

Primo SAS

Jun 2022 - Present (2 years 11 months)

Managed email correspondence, travel arrangements, and expense reports efficiently. Oversaw project tracking and planning, ensuring timely completion and organized scheduling. Provided comprehensive administrative support, including report creation and document management.

Travel Management Expense Management Project Tracking Planning Scheduling Administrative Support Document Management

Cold Caller / Client Relations

Opticall BPO

Sep 2021 - Present (3 years 8 months)

Maintained consistent communication with clients to foster strong relationships. Conducted cold calls to identify and connect with potential clients, contributing to lead generation efforts. Managed planning and scheduling tasks effectively.

Client Communication Cold Calling Lead Generation Planning Scheduling

Logistic Admin

Fajas Body Flex S.A.S

Feb 2020 - Present (5 years 3 months)

Managed logistics administration, ensuring smooth operations and efficient processes. Maintained constant communication with clients to facilitate effective coordination. Handled planning and scheduling tasks for various logistical activities.

Client Communication Planning Scheduling Supply Chain Operations Management