Maria Abassi
@mariaabassi
I resolve e-commerce customer issues and build lasting client relationships across English, French, and Arabic.
AlgeriaWhat I'm looking for
I provide e-commerce and customer support services that keep client communication clear, responsive, and focused on satisfaction. I handle inquiries, complaints, service requests, product navigation, digital order troubleshooting, and issue escalation.
Alongside freelance client experience work, I support a Bailiff & Legal Execution Office by managing front-desk interactions, calls, consultations, appointment logs, documentation, and correspondence with discretion and attention to detail.
I also translate and proofread complex communications between English, French, and Arabic, preserving tone, context, clarity, and consistency.
Experience
Work history, roles, and key accomplishments
Customer Experience & Consulting Specialist
Freelance / E-Commerce Services
Oct 2022 - Present (3 years 10 months)
Provided e-commerce and customer support services focused on client satisfaction and clear communication. Managed daily client communications, resolving inquiries, complaints, and service requests efficiently.
Education
Degrees, certifications, and relevant coursework
tipaza university
bachelor in International Law, International relations
Tech stack
Software and tools used professionally
Availability
Location
AlgeriaAuthorized to work in
Salary expectations
Job categories
Skills
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