margreet wegter
@margreetwegter
IT support candidate with hands-on Windows, PC hardware and Android troubleshooting, seeking to help customers solve technical problems.
NetherlandsWhat I'm looking for
For 17 years at Gastouder Oki en Doki, I’ve run my childcare business independently while communicating with parents, handling administration and resolving practical problems. I also maintain my website and created an Excel-based system to track working hours and calculate monthly totals and fees.
I’m now looking to bring my interest in technology and customer experience into a support role. I’ve troubleshot Windows, PC hardware, Android devices, printers and scanners, and I learn new technical skills independently.
Experience
Work history, roles, and key accomplishments
Self-employed Childcare Professional
Gastouder Oki en Doki
Jan 2009 - Present (17 years 10 months)
Ran an independent childcare business, managing daily operations, client communication, and administration. Maintained a website, handled social media, and created an Excel-based system for tracking hours and fees.
Online Chat Operator
Netherlands
Jan 2007 - Jan 2009 (2 years)
Communicated with customers through online chat platforms, managing multiple conversations and adapting communication styles. Worked independently in a fully online environment.
Store Assistant – Clothing Store
Netherlands
May 1998 - Jul 1999 (1 year 2 months)
Assisted customers in a busy retail environment, providing friendly and practical customer service. Supported day-to-day store operations.
All-round Store Assistant – Health Food Store
Netherlands
May 1996 - Dec 1997 (1 year 7 months)
Assisted customers with questions and provided advice on health foods and homeopathic products. Operated the cash register, handled payments, and maintained an organised store.
Cashier
ALDI Nederland
Jan 1994 - May 1996 (2 years 4 months)
Served customers and operated the cash register accurately and efficiently. Handled payments under time pressure and worked as part of a team in a busy customer-facing environment.
Education
Degrees, certifications, and relevant coursework
MBO Sociaal Pedagogisch Medewerker
MBO Level 4, Sociaal Pedagogisch Medewerker
Diploma obtained in 1996.
Gomarus College
HAVO, HAVO
Attended until July 1993.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Salary expectations
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