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Margaret Wachera

@margaretwachera

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Virtual Assistant candidate with experience supporting business operations, customer records, and scheduling.

Kenya

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What I'm looking for

I'm seeking a Virtual Assistant or Virtual Administrative Assistant opportunity where I can use my administrative experience and contribute to an efficient, professional remote team.

At Rama Homes, I coordinated billing-related administrative activities, maintained accurate records, and followed up on outstanding tasks. I also communicated with clients and supported the organization of billing documentation.

At Kylin Motors, I supported daily business operations through records, correspondence, customer follow-ups, and administrative tasks. I previously coordinated schedules and communication as a Personal Assistant at Runda Car Care, where I also handled sensitive information confidentially.

Experience

Work history, roles, and key accomplishments

Billing Coordinator

Rama Homes

Jan 2026 - May 2026 (4 months)

Coordinated billing-related administrative activities, maintained accurate records, and followed up on outstanding tasks. Communicated professionally with clients and stakeholders while ensuring confidentiality.

Billing Records Management Documentation Communication Skills Confidentiality Task Management

Business Administrator

Kylin Motors

Jan 2023 - Dec 2025 (2 years 11 months)

Provided administrative support for daily operations, managed documentation and records, and coordinated communication with customers and stakeholders. Supported scheduling, follow-ups, and customer relationship management.

Administrative Support Documentation Records Management Communication Skills Customer Relationship Management Scheduling Coordination

Personal Assistant

Runda Car Care

Jan 2019 - Nov 2022 (3 years 10 months)

Provided administrative and organizational support to management, coordinated schedules and appointments, and managed documents and correspondence. Handled sensitive information with discretion and ensured deadlines were met.

Administrative Support Scheduling Appointment Coordination Document Management Communication Skills Confidentiality Task Management

Customer Service Manager

Runda Car Care

Jan 2017 - Dec 2018 (1 year 11 months)

Managed customer inquiries, provided professional support, and maintained strong customer relationships. Resolved concerns and coordinated communication between customers and internal teams.

Customer Service Customer Relationship Management Communication Skills Problem Solving Records Management