Margaret Nyambura
@margaretnyambura
Entry-level freight dispatcher learning US trucking operations and practicing load selection, rate calculations, and shipment tracking.
KenyaWhat I'm looking for
I'm studying US freight dispatching and trucking operations through independent training, where I practice selecting loads based on rates, mileage, deadhead miles, and delivery requirements.
I'm also learning dispatch documentation and shipment tracking, and practicing rate-per-mile calculations to compare load options.
In my current Cyber Services Assistant role, I provide computer and internet services, including online applications, document preparation, printing, scanning, and email. I handle customer information accurately and confidentially while managing multiple requests.
My experience at Euro Bag Packaging Company and Ole Ken Hotel included supporting daily operations and providing customer service. I hold a Bachelor of Hotel and Hospitality Management from Karatina University and communicate in English and Kiswahili.
Experience
Work history, roles, and key accomplishments
Cyber Services Assistant
Cyber Services
Sep 2025 - Present (1 year 1 month)
Provided computer and internet services including online applications, document preparation, printing, scanning, and email. Maintained accuracy and confidentiality with customer information while managing multiple requests efficiently.
Operations Support
Euro Bag Packaging Company
Aug 2024 - Aug 2025 (1 year)
Supported daily company operations in a busy environment, following procedures and completing duties efficiently. Worked cooperatively with colleagues and maintained reliability, time management, and a strong work ethic.
Customer Service Associate
Ole Ken Hotel
Mar 2022 - Nov 2023 (1 year 8 months)
Provided professional customer service, responded promptly to needs, and supported daily hotel operations. Handled multiple responsibilities with attention to detail and built teamwork and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Karatina University
Bachelor of Hotel and Hospitality Management, Hotel and Hospitality Management
Grade: Second Class Honours, Upper Division
Bachelor of Hotel and Hospitality Management with Second Class Honours, Upper Division.
Menengai Training College
Computer Studies, Computer Studies
Grade: Distinction
Computer Studies with Distinction.
Rurii Secondary School
Kenya Certificate of Secondary Education, Secondary Education
Grade: B
Kenya Certificate of Secondary Education with Grade B.
Baraka Primary School
Kenya Certificate of Primary Education, Primary Education
Grade: 324 marks
Kenya Certificate of Primary Education with 324 marks.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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