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Margaret Kinyanjui

@margaretkinyanjui2

Message

Virtual Assistant supporting clients with timely communication, organized records, and coordinated follow-ups.

Kenya

Message

As a self-employed Virtual Assistant, I respond to client inquiries, prioritize urgent messages, and keep clients informed about updates and next steps.

I coordinate with the founder when concerns need clarification or extra support, and keep customer and participant information organized for accurate responses and follow-up.

As a Volunteer Virtual Assistant supporting creatives, I assisted the founder with communications and administration, confirmed participant payments, and created Google Forms to collect participant details.

Experience

Work history, roles, and key accomplishments

Current

Self-Employed Virtual Assistant

Current

Self Employed

Jan 2024 - Present (2 years 10 months)

Provided administrative and executive support to clients, managing email and messaging inquiries, prioritizing urgent requests, and coordinating with founders on clarifications. Maintained organized records and used WhatsApp and email to deliver timely information.

Email Management Client Communication Inquiry Management Record keeping WhatsApp Google Workspace

Virtual Assistant

Boldly

Jan 2025 - Present (1 year 10 months)

Maintained client information and supported account communication in Salesforce, tracked tasks in Trello, and responded to client inquiries while helping resolve concerns. Used analytics to identify potential leads.

Salesforce Trello Client Communication Task Tracking Analytics

Volunteer Virtual Assistant

Supporting Creatives

Assisted the founder with communication and administrative tasks via WhatsApp and email, confirmed participant payments, and created Google Forms to collect participant details. Monitored WhatsApp groups and distributed challenges and updates.

WhatsApp Email Google Form Participant Engagement Record keeping