Margaret Cordero

I am an Operations Analyst and Administrative Coordinator with over 16 years of experience in optimizing logistics and safety management across diverse sectors. My expertise lies in streamlining processes through innovative real-time reporting and incident management, which enhances user experience and operational efficiency. I pride myself on delivering clear, impactful documentation and reports, and I have a proven ability to adapt and collaborate effectively in remote team environments.

In my most recent role as a Safety Communications Analyst at Citizen, I provided vital services to millions of app users, managing incidents and delivering real-time updates to ensure their safety. My strong editorial judgment and exceptional writing skills allowed me to inform and empower users during public safety emergencies. Previously, as an Administrative & Operations Coordinator at Express Shipping International, I successfully managed shipping paperwork for military personnel, contributing to the growth of the company from $1 million to $10 million in revenue through consistent dedication and process improvement.