
Marcy Diven
@marcydiven
I reconcile corporate travel transactions, resolve airline accounting issues, and strengthen financial accuracy.
What I'm looking for
I'm currently an ARC Specialist at Maritz Global Events, where I reconcile and settle ARC transactions, process refunds, resolve debit memos, and investigate complex airline accounting discrepancies. I partner with finance and operations teams to protect financial integrity, maintain audit-ready records, and improve back-office workflows.
Previously, I supported Michael Baker International's corporate travel program with more than $100M in annual ARC sales, managing travel, expense operations, policy administration, reporting, and reconciliation. Across 30+ years in corporate travel, including BCD Travel, I've handled domestic and international travel, ticketing, exchanges, fare-rule validation, quality control, supplier coordination, and compliance-focused financial operations.
Experience
Work history, roles, and key accomplishments
ARC Specialist
Maritz Global Events
Oct 2025 - Present (11 months)
Performs ARC reconciliation and settlement activities, researches discrepancies, processes refunds, and resolves debit memos and complex airline accounting issues. Supports audit readiness and compliance by maintaining accurate transaction records and documenting resolutions.
Education
Degrees, certifications, and relevant coursework
Southeastern Academy of Travel & Tourism
Associate Degree, Tourism & Travel Management
Associate degree in Tourism & Travel Management from Southeastern Academy of Travel & Tourism in Kissimmee, Florida.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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