Marcos Sanchez Ramirez
@marcossanchezramirez
Trust & Safety specialist with 3+ years at TikTok moderating high-risk content. Expert in spam, scams, CSAM, and harassment
What I'm looking for
I'm a Trust & Safety specialist with over 3 years of experience in content moderation at TikTok, one of the world's largest digital platforms. I worked on high-risk queues including spam, scam detection, CSAM, adult sexual abuse, cyberbullying, and online harassment across LATAM markets.
I maintained 100% accuracy rates across multiple review queues and received an "Exceed Expectations" rating in my 2023 annual review. I'm experienced in applying complex policy frameworks, escalating high-risk cases, participating in calibration sessions, and contributing to AI-assisted moderation systems.
Before TikTok, I worked in customer service and hospitality at Barceló Hotel Group and Hacienda Tres Ríos Resort, where I developed strong communication, de-escalation, and problem-solving skills.
I hold a Bachelor's degree in Computer Science from UJAT and have professional working proficiency in English. I'm currently seeking remote roles in Trust & Safety, content moderation, policy enforcement, or AI evaluation.
Experience
Work history, roles, and key accomplishments
Content Moderator
TikTok
Dec 2022 - Mar 2026 (3 years 3 months)
Reviewed and enforced Trust & Safety and Community Guidelines policies for user-generated text, images, and videos, ensuring compliance with legal standards. Maintained 100% accuracy across multiple review queues during the 2025 cycle and achieved an Exceed Expectations rating in Output and Overall Performance in the 2023 annual review.
Reservations Agent
Barceló Hotel Group
May 2021 - Feb 2022 (9 months)
Handled inbound calls and processed day-pass sales and reservations for five Barcelo Maya resort properties. Resolved guest inquiries and coordinated special requests using information from Barcelo.com in a multichannel environment.
Education
Degrees, certifications, and relevant coursework
Universidad Juárez Autónoma de Tabasco
Bachelor's Degree in Computer Science, Computer Science
2010 - 2013
Earned a Bachelor's degree in Computer Science at Universidad Juárez Autónoma de Tabasco (UJAT) from January 2010 to October 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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