@marajosramosarango
Customer service professional at Segrimsa who managed VIP client relationships and planned visual campaigns for brands.
PeruAt Segrimsa, I managed and attended to a VIP client portfolio and planned and executed visual campaigns for brands.
I also directed photography and editing processes at Segrimsa, bringing my photography background into visual work for clients.
At Photolife & Acuarela Studios, I directed photoshoots, edited photography packages, and prepared canvases for printing.
At Ripley, I provided customer service, resolved complaints, monitored inventory, and supervised the toy department.
Work history, roles, and key accomplishments
Segrimsa
Jan 2023 - Jan 2025 (2 years)
Led and managed a team of 5 employees. Provided customer service and resolved complaints.
Photolife & Acuarela Studios
Jan 2021 - Jan 2023 (2 years)
Directed photoshoots and edited photography packages. Managed VIP client relationships and planned visual campaigns for brands.
Ripley
Jan 2017 - Jan 2018 (1 year)
Provided customer service and interpreted insurance policy information for clients. Organized and supervised the toy department.
Degrees, certifications, and relevant coursework
Diploma, Photography
Completed a three-year program in Photography at Instituto Peruano de Arte y Diseño.
Certificate, English
Studied English at ICPNA, reaching an intermediate level.
Software and tools used professionally
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