María Félix OsorioMO
Open to opportunities

María Félix Osorio

@maraflixosorio

Detail-oriented bilingual professional with strong customer service experience.

Nicaragua

What I'm looking for

I am seeking a role that allows me to leverage my customer service skills in a supportive and collaborative environment, with opportunities for growth and development.

I am a detail-oriented and bilingual professional with a strong background in customer service, social media communication, and inventory management. With a Bachelor’s Degree in Law and a passion for supporting businesses, I thrive in dynamic environments where I can utilize my organizational skills and proactive approach to enhance communication and administrative tasks.

In my recent role as a Customer Support & Inventory Assistant at Mueblería Hermanos Lazo, I successfully assisted customers through social media platforms, responded to inquiries, and maintained accurate inventory records. My ability to collaborate effectively with sales teams ensured that stock levels were consistently accurate, contributing to overall customer satisfaction.

As a Freelance Interpreter, I provide real-time interpretation services, bridging communication gaps between English and Spanish speakers across various industries. My commitment to clear and accurate communication has allowed me to build strong relationships with clients and deliver exceptional service.

Experience

Work history, roles, and key accomplishments

FR
Current

Freelance Interpreter

Freelance

Jan 2022 - Present (3 years 5 months)

Provided real-time interpretation services for meetings, calls, and documents. Ensured clear and accurate communication between English and Spanish speakers.

ML

Customer Support & Inventory Assistant

Mueblería Hermanos Lazo

Jan 2021 - Present (4 years 5 months)

Assisted customers daily via social media platforms such as Facebook and Instagram. Responded to product inquiries and helped guide customers through the sales process. Helped maintain and update product inventory records.

Education

Degrees, certifications, and relevant coursework

UN

UNP– Nicaragua

Bachelor's Degree in Law, Law

Completed a comprehensive curriculum in legal studies, gaining a strong foundation in various aspects of law. Developed critical thinking, research, and analytical skills essential for legal practice.

PN

Pureza de Maria – Nicaragua

Bachelor's Degree, Social Media Communication

Undertook studies focusing on social media communication, developing skills in digital communication strategies and online engagement. Gained foundational knowledge relevant to modern communication practices.

Tech stack

Software and tools used professionally

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María Félix Osorio - Freelance Interpreter - Freelance | Himalayas