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@manuelpino
Product Analyst with expertise in data analysis and project management.
PanamaI am a dedicated Product Analyst with a strong background in managing key customer deals and driving business success through technical collaboration and strategic communication. My experience at Dell Technologies has equipped me with the skills to oversee product quality standards and leverage data to implement strategic improvements across the organization.
Throughout my career, I have successfully led communication and coordination for high-value deals, ensuring timely execution and alignment across departments. My ability to provide tailored solutions based on internal consultation and analysis has significantly contributed to customer satisfaction and revenue growth. I am passionate about continuous improvement and have a proven track record of enhancing operational efficiency through process improvement projects.
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Work history, roles, and key accomplishments
Dell Technologies
Aug 2024 - Present (1 year 3 months)
Responsible for managing key customer deals and aligning internal efforts to drive business success through technical collaboration and strategic communication. Led communication and coordination for high-value deals, ensuring timely execution and alignment across departments.
Dell Technologies
Jul 2022 - Jul 2024 (2 years)
Oversaw product quality standards while leveraging data to drive strategic improvements and operational excellence across the organization. Ensured consistent product quality through rigorous quality assurance practices, resulting in up to 32% improvement in service quality metrics.
Dell Technologies
Jul 2021 - Jun 2022 (11 months)
Provided internal support through technical expertise and tailored solutions to assist teams working with complex IT infrastructure products. Created accurate product quotes for data centers, servers, switches, and related infrastructure based on specific project requirements.
Degrees, certifications, and relevant coursework
TPSoftware Engineer, Software Engineering
2016 - 2021
Studied Software Engineering at the Technological University of Panama from January 2016 to December 2021. Gained comprehensive knowledge in software development and related technologies.
Software and tools used professionally
PanamaYou can contact Manuel and 90k+ other talented remote workers on Himalayas.
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