Open to opportunities

Manraj Kaur

@manrajkaur

Message

Motivated professional with expertise in exercise science and customer support.

Zimbabwe

Message

What I'm looking for

I seek a role that values collaboration and offers opportunities for growth.

I am a motivated and detail-oriented professional with a background in exercise science, dedicated to providing exceptional customer support. My experience includes coordinating patient appointments and optimizing scheduling processes, which has significantly improved patient satisfaction and office efficiency. I thrive in fast-paced environments, utilizing my strong communication skills to solve problems effectively and support positive client outcomes.

In my current role as an AI Specialist, I analyze large datasets to extract actionable insights, ensuring high standards for data-driven models. My collaborative approach has allowed me to work with cross-functional teams to enhance AI performance and deliver recommendations for continuous improvement. I am passionate about leveraging my knowledge of health and wellness to promote positive outcomes in various settings.

Experience

Work history, roles, and key accomplishments

Current

Appointment Scheduling Coordinator

Current

Darryl Hatchett DDS

Aug 2021 - Present (3 years 10 months)

Managed scheduling for over 200 patient appointments weekly, resolving inquiries and conflicts to enhance patient satisfaction. Streamlined processes using Dentrix, reducing booking time by 30%.

Scheduling Customer Service Problem Solving Communication Time Management

Current

AI Specialist

Current

Outlier

Jan 2025 - Present (5 months)

Analyzed datasets for actionable insights and assessed AI outputs for accuracy, collaborating with teams to enhance AI performance.

Data Analysis AI Data Visualization Cross Functional Collaboration

Biology and Nutrition Tutor

University of North Carolina at Chapel Hill

Nov 2020 - Jun 2021 (7 months)

Tutored over 15 students in biology and nutrition, creating customized strategies that improved grades by 20% and collaborating with educators to monitor progress.

Biology Nutrition

Customer Service and Concessions Specialist

Regal Cinemas

Feb 2019 - Oct 2020 (1 year 8 months)

Provided exceptional service in a high-volume environment, managing up to 500 transactions daily and ensuring compliance with food safety protocols.

Customer Service High Volume Management Communication

Nutrition Project Team Member

University of North Carolina at Chapel Hill

Collaborated to develop over 10 balanced meal plans for students, conducting research on dietary needs and achieving a 15% reduction in food costs.

Meal Planning Research Team Collaboration Budget Management Nutrition

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Chapel Hill

Bachelor of Exercise and Sports Science, Exercise and Sports Science

Completed a Bachelor of Exercise and Sports Science, focusing on the principles of biology and nutrition. Relevant courses included BIOL 101, BIOL 205, NUTR 240, and NUTR 295, which provided a strong foundation in health and wellness.