At Exela Technologies Inc, I spearheaded AI implementation for claims processing, deploying OpenAI ChatGPT 5.4 LLM for automated data extraction. The AI-driven automation delivered cost savings of up to $10M per month and enabled claims delivery without manual intervention while meeting SLA and TAT requirements.
I manage end-to-end delivery for US Healthcare payer projects, including claims, eligibility, Prior Authorization and EDI. I oversee multiple projects with annual contract value exceeding $76M and lead onshore and offshore delivery with a team of 85.
Earlier at Capgemini Technology Services, I led requirements gathering and delivery strategies for an Oracle ERP implementation for SCANIA. At Exela Technologies Inc, I also designed project workflows and test strategies, supported SIT/UAT, and developed stored procedures and database configurations.

