Open to opportunities

manoj kumar

@manojkumar22

Message

I am a QA Delivery Manager driving AI-enabled testing and delivery excellence.

India

Message

What I'm looking for

I seek a senior QA delivery role where I can lead cross-functional teams, implement AI/LLM-driven test automation, optimize QA processes, and deliver scalable, high-quality SaaS and LMS products in an Agile, collaborative environment.

I am a results-driven QA Delivery Manager with 18+ years of experience leading testing teams across enterprise, SaaS and mobile platforms. I have extensive domain experience in E‑Commerce, Telecom, Ed‑Tech, VMS, Core Banking and LMS.

I have led and mentored teams of 40–100+ engineers across onshore/offshore locations and built QA capabilities from the ground up, increasing team efficiency by up to 45% and improving productivity through process optimizations.

I specialize in defining test strategies, implementing automation and CI/CD practices, and integrating AI/LLM technologies for defect prediction, triage and intelligent reporting. I have driven measurable quality improvements — reducing defect leakage to production by 25% and regression defects by 50% in prior engagements.

I deliver high client satisfaction through proactive stakeholder engagement, KPI-driven governance, and continuous improvement. I am passionate about scalable LMS testing (SCORM/xAPI), test coverage optimization, and building high-performing QA organizations.

Experience

Work history, roles, and key accomplishments

Current

Delivery Manager - QA

Current

Likethoughts

Jun 2023 - Present (2 years 2 months)

Led end-to-end QA delivery for multiple projects, delivering on-time, within-budget releases with zero critical post-production defects and reducing defect leakage by 25%. Managed and mentored 40+ QA professionals across onshore/offshore and increased automation-driven efficiency by 45%.

QA Management Test Automation CI CD Test Strategy Team Leadership

Test Manager / QA Head

Acro Technologies India Pvt. Ltd.

Jan 2023 - May 2023 (4 months)

Led a team of 30+ engineers, established KPIs/SLAs and introduced an LLM-based defect triaging system, improving productivity by 25%. Collaborated with product delivery stakeholders to enforce quality standards and drive continuous improvement.

Test Management KPIs Stakeholder Management SLA Management Team Leadership

Senior Project Manager - QA

360Logica Testing Services

Mar 2022 - Dec 2022 (9 months)

Led 50+ QA engineers, improved test coverage by 35% and reduced regression defects by 50% through a new testing framework. Streamlined processes and increased productivity by 20% while evaluating automation and performance tools.

Test Framework Regression Testing Performance Testing Test Coverage Resource Management QA Processes Tool Evaluation CI CD

Senior Manager - Technology

Successive Technologies

Jul 2019 - Mar 2022 (2 years 8 months)

Led a technology BU of 100+ engineers, growing the QA team from 20 to 100+ and negotiating contracts that reduced annual costs by over 30%. Implemented a test automation strategy that cut testing time by 40% and improved productivity by 20%.

Team Leadership Test Automation Cost Optimization Performance Metrics Stakeholder Management

Manager - QA

Likethoughts

May 2017 - Jul 2019 (2 years 2 months)

Led Ed-Tech and LMS testing projects, improving QA efficiency by 20% and reducing production defects by 15% through standardized templates and test coverage optimization. Mentored QA teams on SCORM/xAPI compliance and multi-device compatibility to ensure learner experience quality.

LMS SCORM XAPI Test Strategy Test Coverage

Test Lead

VCare Corporation

Aug 2016 - Apr 2017 (8 months)

Planned and delegated QA tasks, defined quality metrics and improved customer satisfaction by 20% through timely defect identification and reporting. Executed functional, regression, compatibility, usability, and security testing to ensure release readiness.

Test Planning Functional Testing Regression Testing Usability Testing Security Testing

Assistant Manager - QA

G-Cube Web Wide Software Pvt. Ltd.

Jun 2007 - Apr 2016 (8 years 10 months)

Built the QA function from a single hire to a 30-member team, established QA processes and implemented a bug tracking system that reduced bugs by 50%. Oversaw LMS testing to ensure SCORM/xAPI content compatibility and responsive behavior across browsers and devices.

QA Processes Team Building LMS SCORM XAPI Manual Testing