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Mitesh Ahir

@miteshahir

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Senior Operations Manager who leads QA and test automation to cut defects and accelerate delivery.

India

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What I'm looking for

I’m looking for a leadership role where I can own QA and delivery outcomes in Agile teams—using KPI/SLA governance, Jira dashboards, and test automation—to reduce defects, speed releases, and continuously improve processes while mentoring teams.

I’m a Senior Operations Manager with 10 years of experience leading QA and Delivery teams in Agile environments. I direct end-to-end QA and delivery operations across concurrent client projects, focusing on KPI/SLA governance, quality intake, and release reliability.

I optimize delivery pipelines through Git-based workflows, Jira dashboard governance, and sprint throughput improvements. I’ve reduced high-severity production defects by 45%, cut overall delivery timelines by 20%, and implemented test automation initiatives that reduced manual regression effort by 30%.

I strengthen teams through mentoring, training programs, and continuous improvement embedded into delivery pipelines. I’ve improved retention by 15% via quarterly performance reviews and onboarding initiatives, while driving defect leakage and test coverage visibility with management dashboards.

Experience

Work history, roles, and key accomplishments

Operations Manager

Blubit Technologies

Jan 2022 - May 2026 (4 years 4 months)

Directed end-to-end QA and delivery operations across client projects, reducing high-severity defects by 45% and improving delivery timelines by 20% through KPI/SLA governance and Jira workflow optimization. Led test automation initiatives that cut manual regression effort by 30% and strengthened release quality via automation and performance/mobile testing.

Test Automation Agile Leadership TestRail Performance Testing Mobile Testing

QA Team Leader

Blubit Technologies

Jan 2018 - Jan 2022 (4 years)

Led QA teams for web and enterprise applications, ensuring quality compliance and on-time delivery while tracking KPIs via Jira dashboards. Reduced high-severity defects by 45% through functional, regression, and exploratory testing and structured defect lifecycle management.

QA Team Leadership Functional Testing Regression Testing Exploratory testing Release Management Web Testing UAT coordination

QA Team Leader

Idea2Working / Toshal Infotech

Jan 2014 - Jan 2018 (4 years)

Led functional and regression testing efforts for enterprise web applications and standardized test case design, defect reporting, and test plan practices across release cycles. Coordinated UAT with clients and used test management tooling to streamline defect tracking and Agile test case management.

Test Planning Release Management Agile Test Management Stakeholder Management

Test Engineer

Trimantra Software Solutions

Jan 2011 - Jan 2014 (3 years)

Executed manual, functional, and regression testing for web-based client applications, validating features against requirements and acceptance criteria. Designed and maintained test cases and test data, reproduced defects with developers, and supported release cycle testing including mobile compatibility checks.