Looking for a job

Mani Pradhan

@manipradhan

Message

I resolve customer issues and manage operations in fast-paced environments.

India

Message

What I'm looking for

I'm looking for a challenging role in a reputed organization where I can use my customer service, communication, management, and computer skills, contribute to organizational goals, and continue learning and growing.

I've supported customers at Amazon Development Center, handling queries, service-related requests, and multiple interactions while following company quality standards.

My background spans more than 10 years across customer service, operations management, radio broadcasting, and business process services.

As a Radio Jockey, I hosted interactive programs, prepared engaging content, and developed strong verbal communication and presentation skills under time-sensitive schedules.

I've also managed daily petrol pump operations, supervised staff, handled customer concerns, and supported cash handling, records, and routine administration. I'm looking to apply my communication, management, and computer skills while continuing to learn and grow.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

Amazon Development Center

Jan 2023 - May 2026 (3 years 4 months)

Handled customer queries and provided effective solutions. Assisted customers with service-related issues and maintained professional communication and customer satisfaction.

Customer Service Customer Relationship Management Problem Solving Communication Skills Excel Fast Typing Speed

Radio Jockey (RJ)

Unknown

Jan 2020 - Dec 2022 (2 years 11 months)

Hosted and presented radio programs for listeners. Developed strong verbal communication and presentation skills and engaged with audiences through interactive segments.

Public Speaking Presentation Skills Verbal Communication Time Management Content Preparation

Petrol Pump Manager

Unknown

Jan 2016 - Dec 2020 (4 years 11 months)

Managed day-to-day petrol pump operations and supervised staff. Handled customer service, resolved concerns, and assisted with cash handling and administrative work.

Operations Management Team Management Customer Service Problem Solving Cash Handling Administrative Skills

Business Process Executive

Hermes Capita

Jan 2015 - Dec 2016 (1 year 11 months)

Worked in a professional business process and customer service environment. Handled assigned responsibilities while maintaining service standards and communicating professionally with clients.

Customer Service Communication Skills Process Compliance Professionalism