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Mani OA

@manioa

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AI Transformation Specialist at Thamrh Experience who deployed an agentic assistant and an AI-powered company ERP.

United Arab Emirates

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At Thamrh Experience, I turn manual processes across finance, HR and operations into practical AI-powered tools used in live business operations. I deployed an agentic assistant inside the rewards platform and built a company ERP with an AI financial assistant.

I also built a bilingual voice-to-task platform for executives, where voice notes become assigned tasks and meeting minutes are drafted for approval. Deployed on Azure with WhatsApp Cloud API messaging, it was presented to an enterprise client.

For management reporting, I built a daily log and task portal that turns check-ins, tasks and blockers into AI-generated summaries. I used it to manage 10 university interns for two months and report to the CEO across five workstreams.

Before Thamrh Experience, I worked in business development and operations across the UAE and Malawi. At Middle East Motor Repairing LLC, I automated WhatsApp enquiries and CRM follow-ups, lifting enquiry-to-booking conversion by 30%, and built a cloud estimate-to-invoice system.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Thamrh Experience

May 2026 - Present (5 months)

Designed and deployed AI-powered solutions for a three-division group, including an agentic AI assistant, an ERP with AI financial assistant, and a bilingual voice-to-task platform. Drove AI adoption and compliance evidence for enterprise clients.

AI Agents Agentic Workflows ChatGpt Claude Lovable Supabase Odoo Pemo WhatsApp Business API Azure Project Management Documentation Training

Business Development Manager

Middle East Motor Repairing LLC

Nov 2023 - Mar 2026 (2 years 4 months)

Automated sales and service processes with WhatsApp Business API and a website AI chatbot, lifting enquiry-to-booking conversion by 30%. Built a cloud estimate-to-invoice system and closed 25+ B2B fleet AMC accounts worth AED 1.5M+ annually.

WhatsApp Business API ManyChat HubSpot Supabase Vercel Google Ads Meta Ads LinkedIn Email Marketing B2B Sales Contract Negotiation

Business Development Manager

Anchor Industries (Bearing & Machinery Services)

Jan 2022 - Aug 2023 (1 year 7 months)

Managed the full B2B sales cycle for bearings and industrial supply, built the company's social media presence, and introduced targeted promotions in the POS system. Led and coached the sales team to meet revenue targets.

B2B Sales Social Media Marketing Canva Point of Sale Team Leadership CRM Customer Relationship Management

Operations Manager

SRS Agro & Automotive Ltd.

Aug 2018 - Dec 2021 (3 years 4 months)

Built the sales pipeline and online sales process from scratch, growing sales by 15% and social media engagement by 25%. Won government tenders and launched recurring service contracts, the company's first recurring revenue stream.