Looking for a job

Mandisa Carbon-Ddavis

@mandisacarbon-ddavis

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Food business owner at The Meat Queen who brings customer service and hotel reception experience to travel advising.

Antigua and Barbuda

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What I'm looking for

I’m seeking an opportunity to learn about destinations and travel suppliers, understand clients’ preferences and budgets, organize travel information, and provide attentive support. I’d welcome relevant training and the chance to build my skills in travel planning.

I currently operate The Meat Queen, managing day-to-day business responsibilities and serving customers. I’m interested in bringing my customer-service and organizational experience to learning about destinations and travel suppliers and supporting clients with their travel plans.

At Dixie Operations Ltd., I responded to customer calls, emails and chats and assisted managers and supervisors. At Trade Winds Hotel, I handled front-desk responsibilities, guest requests and night audits; with the Antigua and Barbuda Defence Force, I supported budgeting, payroll, training, logistics and administrative operations.

Experience

Work history, roles, and key accomplishments

Current

Owner / Operator

Current

The Meat Queen

Operates a food business and manages its day-to-day responsibilities, applying customer-service and organizational skills.

Customer Service Business Operations Organization

Military Officer

Antigua and Barbuda Defence Force

Mar 2019 - Feb 2025 (5 years 11 months)

Supported budgeting, payroll and financial planning; served as Course Officer and Adjutant, managing administrative and operational tasks.

Budgeting Payroll Financial Planning Administration Training Logistics Leadership Teamwork

Receptionist / Night Auditor

Trade Winds Hotel

Jul 2017 - Oct 2017 (3 months)

Conducted nightly audits, operated the PBX telephone system, and handled front-desk responsibilities and guest requests.

Night Auditing PABX Frontdesk Guest Service

Intern

Trade Winds Hotel

May 2017 - Jul 2017 (2 months)

Gained practical experience in hotel operations and guest service.

Hotel Operations Guest Service

Customer Service Representative

Dixie Operations Ltd.

Jan 2012 - Dec 2015 (3 years 11 months)

Responded to customer calls, emails and chats, supported marketing campaigns and company activities, and assisted managers with operational tasks.

Customer Service Communication Skills Marketing Support Operational Support

Education

Degrees, certifications, and relevant coursework

Exercise Calypso Hop

Certificate of Achievement, Military Exercise

2023 - 2023

Received a certificate of achievement for participation and completion of Exercise Calypso Hop in England from 5 to 24 March 2023.

Business Planning Course 2301

Business Planning Course, Business Planning

2023 - 2023

Attended a business planning course in Kingston, Jamaica, from 13 to 17 February 2023.

Caribbean Military Academy

Initial Officer Training Programme, Military Training

Completed the Initial Officer Training Programme, with certificate records indicating completion on 24 April 2022.

Crime Scene Management

Crime Scene Management Course, Forensic Science

Completed a four-week course in Crime Scene Management, with a certificate awarded on 11 March 2021.

Ottos Comprehensive Secondary School

High School Diploma, General Studies

2004 - 2009

Completed high school education with a diploma and CXC passes in English, Mathematics, Office Administration, Electronic Document Preparation and Management, and Food and Nutrition.