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Elif Altunsoy

@elifa

I ´m a Business Analyst with Senior experience in requirements engineering, process optimization, QA and documentation. Strong analytical skills.

Germany

Message

I'm currently a Business Analyst Professional at HES Löhne, where I analyze and document logistics processes, IT systems, and data models, develop conceptual solutions, and use SQL to support data analysis.

Previously, at REWE digital and Fressnapf Tiernahrungs GmbH, I translated requirements into user stories, optimized BPMN processes, led requirements engineering in e-commerce environments, and coordinated third-party integrations and system interfaces.

My work spans merchandise allocation systems at C&A, application modernization at ALDI Nord, and cross-company harmonization initiatives as a Product Owner. I build clarity through process models, functional concepts, test cases, Jira workflows, dashboards, and structured documentation.

I've introduced Scrum and Jira practices, facilitated workshops and Scrum events, managed backlogs, and supported teams from concept through UAT. I bring a practical mix of business analysis, product ownership, test management, and stakeholder collaboration in German and English-speaking environments.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst Professional

Current

HES Löhne

Jan 2026 - Present (8 months)

Responsible for requirements engineering, process optimization, and implementation of collaborative working models. Analyzed and documented logistics processes, IT systems, and data models, and developed conceptual solutions.

Requirements Engineering Process Optimization Process Modeling SQL Data Analysis Use Case Development Jira Confluence

Senior Business Analyst

Rewe Digital

Jan 2025 - Dec 2025 (11 months)

Gathered and translated business requirements into actionable user stories, modeled and optimized business processes using BPMN 2.0, and analyzed business data using SQL. Designed and executed test cases and maintained documentation in Jira and Confluence.

Requirements Engineering BPMN 20 SQL Test Management Jira Confluence Stakeholder Management

Expert Business Analyst

Fressnapf Tiernahrungs GmbH

Jan 2022 - Dec 2025 (3 years 11 months)

Led requirements engineering in complex e-commerce and ecosystem environments, coordinated third-party integrations, and managed system interfaces. Analyzed and optimized operational IT processes and designed workflows in Jira.

Requirements Engineering Ecommerce System Integration Process Optimization Jira Confluence SQL

Business Analyst

C&A Services GmbH & Co. KG

Jan 2020 - Dec 2022 (2 years 11 months)

Performed requirements engineering for planning and allocation systems, maintained and developed systems in merchandise allocation, and analyzed, designed, tested, and documented interfaces between legacy systems and SAP Retail. Introduced Jira within a pilot team and contributed to agile transformation initiatives.

Requirements Engineering SAP Retail ERP BPMN 20 Jira Confluence Scrum Kanban Test Management

IT-Consultant

Aldi Nord

Jan 2019 - Dec 2019 (11 months)

Coordinated application modernization in assortment planning, managed release and test management, and performed requirements engineering and stakeholder management. Set up and maintained Jira and Confluence and introduced Scrum as a working framework.

Requirements Engineering Stakeholder Management Jira Confluence Scrum Release Management Test Management

Business Analyst, Product Owner, Scrum Master, IT-Projectlead

BROCKHAUS AG

Jan 2016 - Dec 2019 (3 years 11 months)

Introduced agile methods (Scrum framework), facilitated Scrum events and workshops, and removed impediments. Acted as interface between business, development, and management, and created functional concepts and documentation.

Scrum Agile Facilitation Requirements Engineering Test Management Release Management

Software-Trainer, Product Owner

PROSOZ Herten GmbH

Jan 2011 - Dec 2016 (5 years 11 months)

Served as Product Owner in agile software development (Scrum pilot project), owning epics and user stories and managing backlog in Jira. Organized and facilitated Scrum events, created Gherkin-based feature files, and developed training concepts and materials.

Product Ownership Scrum Jira Backlog Management Gherkin User Research Training Workshop Facilitation

Research Project Associate

Zentralstelle für die Weiterbildung im Handwerk

Jan 2007 - Dec 2011 (4 years 11 months)

Evaluated and consulted on funding applications, organized and facilitated workshops and conferences, and provided advisory support for project stakeholders. Presented at national and international events and contributed to publications commissioned by ministries.

Evaluation Consulting Workshop Facilitation Presentation Skills Networking