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@besimabazi
IT Business Analyst & Scrum Master with agile software development expertise.
I am an IT Business Analyst and Scrum Master with over four years of experience in agile software development, system implementations, and process optimization. My specialization lies in requirements gathering, stakeholder management, and the implementation of agile methodologies such as Scrum and Kanban. I have successfully managed complex technical projects, including the separation and modernization of over 70 business-critical applications during a corporate divestiture.
In my previous role at Team Global Express, I led cross-functional teams across two continents, ensuring stable sprint velocity and on-time delivery through effective agile ceremonies. I optimized requirements gathering for multiple stakeholder groups, significantly reducing documentation time while maintaining compliance with regulatory mandates. My coaching in agile best practices has improved team collaboration and productivity, resulting in a 30% increase in sprint completion rates.
Currently, I am pursuing a Bachelor's degree in Information and Communication Technology, which allows me to combine my technical expertise with hands-on business experience and agile leadership skills. I am passionate about driving efficiency and fostering a culture of continuous improvement within teams.
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Work history, roles, and key accomplishments
TeamGlobalExpress
May 2021 - Present (4 years 6 months)
Led two cross-functional POD teams across two continents, managing over 60 applications and ensuring stable sprint velocity and on-time delivery through agile ceremonies. Oversaw the separation and modernization of 73 business-critical applications as part of a AUD 500M divestiture from Toll Group, maintaining 99.9% system availability.
Toll Group
May 2018 - Present (7 years 6 months)
Managed an operations team of 60+ drivers and a fleet of 55 vehicles, optimizing linehaul schedules and improving on-time delivery performance from 85% to 94%. Implemented a new route optimization system and driver deployment protocol, reducing operating costs by 15% and improving asset utilization by 25%.
Degrees, certifications, and relevant coursework
Bachelor in ICT, Software Development
Currently pursuing a Bachelor's degree in Information and Communication Technology, combining deep technical expertise with hands-on business experience and agile leadership skills. The program focuses on software development.
Cloud Foundations, Cloud Computing
Completed the Cloud Foundations program through AWS Academy, gaining foundational knowledge in cloud computing concepts and services.
Scrum Product Owner, Agile Project Management
Completed the Scrum Team Member to Scrum Product Owner course via Coursera, enhancing skills in product backlog management and stakeholder communication within agile frameworks.
Scrum Master, Agile Project Management
Completed the Scrum Team Member to Scrum Master course via Coursera, focusing on facilitating agile ceremonies and coaching cross-functional teams.
Diploma in Business, Business
Obtained a Diploma in Business from Vostro Institute, gaining foundational knowledge in business operations and management principles.
Diploma in Management, Management
Obtained a Diploma in Management from Vostro Institute, focusing on leadership and organizational management strategies.
Certificate in Warehouse Logistics, Warehouse Logistics
Completed a Certificate in Warehouse Logistics from Vostro Institute, acquiring specialized skills in supply chain and warehouse operations.
Software and tools used professionally
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