Open to opportunities

Besim Abazi

@besimabazi

Message

IT Business Analyst & Scrum Master with agile software development expertise.

Germany

Message

What I'm looking for

I am looking for a role that fosters collaboration, encourages growth, and values agile methodologies.

I am an IT Business Analyst and Scrum Master with over four years of experience in agile software development, system implementations, and process optimization. My specialization lies in requirements gathering, stakeholder management, and the implementation of agile methodologies such as Scrum and Kanban. I have successfully managed complex technical projects, including the separation and modernization of over 70 business-critical applications during a corporate divestiture.

In my previous role at Team Global Express, I led cross-functional teams across two continents, ensuring stable sprint velocity and on-time delivery through effective agile ceremonies. I optimized requirements gathering for multiple stakeholder groups, significantly reducing documentation time while maintaining compliance with regulatory mandates. My coaching in agile best practices has improved team collaboration and productivity, resulting in a 30% increase in sprint completion rates.

Currently, I am pursuing a Bachelor's degree in Information and Communication Technology, which allows me to combine my technical expertise with hands-on business experience and agile leadership skills. I am passionate about driving efficiency and fostering a culture of continuous improvement within teams.

Experience

Work history, roles, and key accomplishments

Current

IT Business Analyst / Scrum Master

Current

TeamGlobalExpress

May 2021 - Present (4 years 2 months)

Led two cross-functional POD teams across two continents, managing over 60 applications and ensuring stable sprint velocity and on-time delivery through agile ceremonies. Oversaw the separation and modernization of 73 business-critical applications as part of a AUD 500M divestiture from Toll Group, maintaining 99.9% system availability.

Agile Scrum Stakeholder Management Requirements Gathering Test Management SDLC SAFe Data Visualization SQL

Linehaul Supervisor

Toll Group

May 2018 - Present (7 years 2 months)

Managed an operations team of 60+ drivers and a fleet of 55 vehicles, optimizing linehaul schedules and improving on-time delivery performance from 85% to 94%. Implemented a new route optimization system and driver deployment protocol, reducing operating costs by 15% and improving asset utilization by 25%.

Operations Management Logistics Fleet Management Process Improvement Data Analysis Performance Monitoring Team Leadership

Education

Degrees, certifications, and relevant coursework

Swinburne University of Technology

Bachelor in ICT, Software Development

Currently pursuing a Bachelor's degree in Information and Communication Technology, combining deep technical expertise with hands-on business experience and agile leadership skills. The program focuses on software development.

AWS Academy

Cloud Foundations, Cloud Computing

Completed the Cloud Foundations program through AWS Academy, gaining foundational knowledge in cloud computing concepts and services.

Coursera

Scrum Product Owner, Agile Project Management

Completed the Scrum Team Member to Scrum Product Owner course via Coursera, enhancing skills in product backlog management and stakeholder communication within agile frameworks.