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Malina Vaida

@malinavaida

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Customer Relations Specialist at Modern Power Systems who managed funding applications for 120 beneficiaries.

Romania

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What I'm looking for

I’m particularly interested in opportunities in Human Resources, Administration, and Coordination, but I’m also open to other roles where I can make good use of my experience.

At Modern Power Systems, I managed funding applications and administrative documentation for approximately 120 beneficiaries under the Casa Verde and Repower programs. I prepared contracts, verified supporting documents, and tracked applications for prosumer certificates.

I also prepared reimbursement documents for AFM, financial offers, and invoices, while coordinating equipment orders and communicating with suppliers and clients. I organized weekly schedules for installation teams and used Mefi, Microsoft Excel, Word, Outlook, and PDF tools for administrative work.

At Groupama - Regina Maria, I supported customers with medical insurance coverage, service scheduling, and claims documentation. I’m particularly interested in opportunities in Human Resources, Administration, and Coordination, and completed a Human Resources Specialist Course with EURODEAL.

Experience

Work history, roles, and key accomplishments

Customer Relations Specialist

Modern Power Systems

Jun 2025 - Jun 2026 (1 year)

Managed applications and administrative documentation for approximately 120 beneficiaries under the Casa Verde and Repower funding programs. Coordinated documentation for prosumer certificates, prepared reimbursement documentation, and managed financial offers and equipment orders.

Document Management Contract Management Data Entry CRM Invoice Processing Excel Microsoft Word Outlook PDF Tools MEFI Platform Customer Service Team Coordination

Insurance Specialist

Groupama - Regina Maria

Aug 2023 - May 2025 (1 year 9 months)

Provided customer support for medical insurance policies, scheduled medical services, and managed documents and claims. Used internal platforms to update and track customer requests.

Customer Support CRM Healthcare Management Systems Document Management Claims Management Scheduling

Catering Assistant & Au Pair

The Red Onion

Jun 2022 - Oct 2022 (4 months)

Organized and managed catering orders, ensuring timely delivery. Maintained relationships with international teams and adapted to multicultural environments.

Order Management Team Coordination Multicultural Communication Attention To Detail

Waitress

Route 60

May 2021 - Oct 2021 (5 months)

Built and maintained positive relationships with customers, contributing to their loyalty. Collaborated effectively with colleagues to ensure an excellent customer experience.

Customer Service Teamwork Adaptability Fast Paced Environment

Education

Degrees, certifications, and relevant coursework

EURODEAL

Human Resources Specialist Course, Human Resources

2026 - 2026

Human Resources Specialist Course completed in October 2026, covering employment contracts, REGES Online, HR documents, Romanian labor law, and HR administration.