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Malaika Maria D’Souza

@malaikamariadsouza

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I streamline executive operations, complex schedules, and high-stakes meetings so leaders can focus on what matters.

India

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What I'm looking for

I'm looking to support senior leaders and cross-functional teams by managing complex operations, improving communication, and creating the structure that enables executives to focus on strategic priorities.

I've supported senior leadership at McKinsey & Company and TIFIN India LLC, coordinating high-stakes meetings, complex travel, and confidential executive operations.

At both organizations, I streamlined executive schedules to boost productivity by 30%, facilitated cross-functional communication, and built strong stakeholder relationships. I also trained new assistants, planned events, and developed reports to support strategic decisions.

My background in hospitality, writing, and communication helps me anticipate needs, manage priorities calmly, and create seamless experiences behind the scenes.

Experience

Work history, roles, and key accomplishments

Executive Assistant

TIFIN India LLC

Sep 2025 - Jan 2026 (4 months)

Streamlined executive schedules, boosting productivity by 30%. Coordinated high-stakes meetings and managed complex travel arrangements.

Calendar Management Travel Coordination Stakeholder Management Confidentiality Communication Skills

Executive Assistant

McKinsey & Company

Mar 2024 - Aug 2025 (1 year 5 months)

Coordinated high-stakes meetings and facilitated communication across departments. Streamlined executive schedules and managed complex travel arrangements.

Calendar Management Travel Coordination Event Planning Training Confidentiality Report Development

Creative Writing and Communication Expert

Planet Spark

Dec 2023 - Feb 2024 (2 months)

Led workshops enhancing creative skills for over 200 participants and mentored junior writers, improving team productivity by 25%. Produced high-quality content under tight deadlines with 100% satisfaction.

Creative Writing Communication Skills Mentorship Content Production Storytelling

Journalism Intern

Asiana Times

Sep 2023 - Nov 2023 (2 months)

Collaborated with editors to refine content, enhancing quality and clarity. Developed multimedia content and gained hands-on experience in a fast-paced newsroom environment.

Editing Multimedia Content Digital Newsroom Experience

Freelance Writer

Terribly Tiny Tales

Jun 2023 - Aug 2023 (2 months)

Researched and wrote articles on diverse topics, enhancing brand visibility. Collaborated with editors to refine content and utilized analytics to track content performance.

Research Writing Editing Analytics Content Management Systems

Room Cleanliness Expert

JW Marriott & The Douglas Autograph Collection

Jan 2023 - May 2023 (4 months)

Ensured pristine room conditions, enhancing guest satisfaction rates. Achieved a 95% cleanliness score in guest feedback surveys and received 'Employee of the Month'.

Housekeeping Guest Satisfaction Health Standards Compliance Time Management

On-the-Job Trainee [Front Office]

JW Marriott

May 2021 - Oct 2021 (5 months)

Gained hands-on experience in front office operations and customer service. Streamlined check-in/check-out processes, reducing wait times by 20%.

Front Office Operations Customer Service Communication Skills Problem Solving Guest Relations

Industrial Trainee

JW Marriott

May 2019 - Aug 2019 (3 months)

Gained hands-on experience in industrial processes and operations. Collaborated with cross-functional teams to enhance productivity and developed technical skills in machinery operation.

Industrial Operations Cross Functional Collaboration Machinery Operation Quality Control