Open to opportunities

malachi Mcbean

@malachimcbean

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Certified I.T Professional with over 3 years of experience.

Guyana

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What I'm looking for

I am looking for a dynamic role that offers growth opportunities and a collaborative environment.

As a certified I.T Professional, I bring over three years of experience in the I.T department, having worked as an I.T Technician at Guyana Power and Light and as an I.T Technical Analyst at One Communications Guyana. My diverse skill set and qualifications make me a valuable asset to any organization.

I excel in both team settings and independent work, always striving to go above and beyond in my responsibilities. My technical expertise includes troubleshooting hardware issues, providing second-tier support, and managing technical documentation. I am eager to leverage my skills and experience to contribute positively to your organization.

Experience

Work history, roles, and key accomplishments

IT Technical Analyst

One-Communications

Jan 2024 - Present (1 year 6 months)

Provided IT technical analysis, demonstrating strong problem-solving and analytical skills. Managed multiple tasks and prioritized in time-sensitive situations within a fast-paced environment.

Troubleshooting Network Administration Data Analysis Technical Support Microsoft Office Suite Time Management Communication Skills

Computer Technician

Guyana Power and Light

Jan 2019 - Present (6 years 6 months)

Installed, configured, and maintained client computers, printers, and accessories. Provided second-tier support and resolved hardware issues for laptops, printers, and desktops.

Installation Inventory Management Technical Documentation Desktop Support

Work Study Student

Guyana Power and Light

Jan 2019 - Present (6 years 6 months)

Participated in a work-study program within the Information Technology department. Gained foundational experience in IT operations and support.

IT Support Data Entry System Monitoring Teamwork Communication Problem Solving Technical assistance Office Administration

Work Study Student

Guyana Power and Light

Jan 2018 - Present (7 years 6 months)

Engaged in a work-study program, contributing to IT tasks and learning about IT infrastructure. Assisted with various technical duties.

IT Operations Technical Support Data Management Problem Solving Communication Team Collaboration Technical assistance Office Support

Education

Degrees, certifications, and relevant coursework

CompTIA

Certification, Information Technology

2018 - 2022

Completed CompTIA Network+ (N10-008) Certification, demonstrating proficiency in networking concepts and practices. Also obtained CompTIA A+ Training Certification, covering essential IT support and troubleshooting skills.

Computer World

Certification, Information Technology

2015 - 2016

Completed PC Repairs and Networking Course, gaining practical skills in computer hardware and network setup. Also obtained Microsoft Office Studies Certification, covering essential applications like Word, Excel, Publisher, PowerPoint, and Access.

East Ruimveldt Secondary School

CSEC Certification, General Studies

2014 - 2016

Achieved CSEC Certification in 2018, demonstrating proficiency in core subjects. Key subjects included Mathematics, EDPM, English, P.O.B, and Social Studies.