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MAKHTHOOM MakkèMM
Open to opportunities

MAKHTHOOM Makkè

@makhthoommakk

I lead resort guest transfers and airport operations to deliver seamless luxury arrivals and departures.

Maldives
Message

What I'm looking for

I'm looking to lead guest transfer, airport, or front office operations where I can deliver smooth arrival and departure experiences, uphold LQA and hotel standards, train teams, and help create outstanding guest feedback.

I currently lead cluster transfer operations for SSR Resorts across Sun Siyam Irufushi and Siyam World, managing arrival and departure movements, charter scheduling, manifests, booking uploads, and OPERA timing updates.

I've built nearly 14 years of hospitality experience across Sun Siyam, Six Senses Laamu, Bandos Maldives, and Holiday Inn Resort Kandooma Maldives. My work focuses on smooth airport coordination, guest transfer operations, prompt communication, and maintaining high guest-service standards.

At Six Senses Laamu, I supported Front Office transfer and operator teams, handled internal and external calls, and followed up with international and domestic airports for seamless transfers. I also joined the Six Senses Kaplankaya pre-opening taskforce, guiding new hosts on Six Senses and LQA standards.

I'm committed to friendly, professional service and helping guests leave excellent feedback through platforms such as TripAdvisor and TrustYou. I also maintain team training records, conduct training, and prepare operational and month-end reports.

Experience

Work history, roles, and key accomplishments

SR
Current

Cluster Transfer Team Leader

SSR Resorts

Jan 2026 - Present (7 months)

Handles on-day operations for arrivals and departures, coordinates with airport and front office teams, and prepares charter schedules and manifests. Maintains training records and conducts team training.

SI

Guest Transfer Agent

Sun Siyam Irufushi

Jan 2022 - Dec 2024 (2 years 11 months)

Worked in front office logistics, handling guest transfers and supporting daily operations.

SL

Front Office Transfer Operator

Six Senses Laamu

Jan 2019 - Dec 2022 (3 years 11 months)

Managed front office communications, handled pilot numbers and all internal/external calls, and coordinated daily arrivals and departures.

SL

Food and Beverage Specialist

Six Senses Laamu

Jan 2019 - Dec 2020 (1 year 11 months)

Specialized in food and beverage services, ensuring guest satisfaction and operational excellence.

SK

Food and Beverage Specialist

Six Senses Kaplanka

Jan 2019 - Apr 2019 (3 months)

Taskforce pre-opening team member, guiding new hosts to follow Six Senses standards and LQA.

BM

Food and Beverage Specialist

Bandos Maldives

Jan 2015 - Dec 2018 (3 years 11 months)

Provided food and beverage services, maintaining high standards of guest service.

SO

Food and Beverage Specialist

Sun Siyam Olhuveli

Jan 2015 - Dec 2015 (11 months)

Worked as a food and beverage specialist, delivering quality service to guests.

HM

Food and Beverage Specialist

Holiday Inn Resort Kandooma Maldives

Jan 2011 - Dec 2014 (3 years 11 months)

Handled on-day operations for arrivals and departures, coordinated with airport and front office teams.

Education

Degrees, certifications, and relevant coursework

MAKHTHOOM hasn't added their education

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