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@malshakarunarathne
Ambitious Front Office Executive with strong customer service skills.
I am an ambitious achiever with a strong commitment to excellence in my profession as a Front Office Executive. My career journey has been marked by continuous growth and a dedication to providing exceptional customer service. I have honed my skills in various roles, including Management Assistant and Front Office Coordinator, where I developed a keen understanding of customer needs and organizational dynamics.
Throughout my career, I have demonstrated strong written and verbal communication skills in English, which have been instrumental in my ability to connect with people at different levels within an organization. My experience as a Cashier and Supervisor has further enhanced my multitasking abilities and attention to detail, ensuring that I deliver high-quality service consistently. I am eager to leverage my skills and experiences to contribute positively to my next role.
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Work history, roles, and key accomplishments
Tree Top Hospital
Aug 2023 - Present (2 years 3 months)
Ambitious achiever in the role of Front Office Executive, focusing on customer service and administrative tasks to enhance patient experience.
Nirmana Sale Center
Oct 2021 - Jul 2023 (1 year 9 months)
Managed cashier operations and supervised staff, ensuring efficient service and customer satisfaction.
Spice Trail Hotel
Jun 2017 - Dec 2018 (1 year 6 months)
Coordinated front office activities and assisted management with administrative tasks, enhancing operational efficiency.
Anura Trading and Finance Pvt Ltd
Jul 2016 - Dec 2016 (5 months)
Handled accounting tasks, maintained financial records, and communicated with various stakeholders within the organization.
Vario Systems Pvt Ltd
Jan 2013 - Dec 2013 (11 months)
Performed testing operations, ensuring product quality and adherence to specifications.
Degrees, certifications, and relevant coursework
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