Gaurav 33938

Assisted in managing housekeeping operations to maintain exceptional cleanliness standards. Inspected guest rooms and public areas, coordinated daily room assignments, and trained staff on cleaning procedures.

Reduced guest room cleaning time with improved task allocation and trainings. Achieved guest satisfaction for cleanliness in monthly feedback reports and decreased linen and supply wastage through effective inventory control.

Assisted in setting up housekeeping operations for pre-opening. Created duty rosters, monitored compliance to Marriott cleanliness and sustainability standards, and managed store requisitions and stock levels.

Led housekeeping operations during the opening phase and team mobilization. Developed SOPs for guest room cleaning and public area standards, and trained staff on Marriott standards and local safety regulations.

Supervised guestroom cleaning, laundry, and public area upkeep. Participated in opening setup and SOP implementation for Hilton standards, and ensured adherence to health, safety, and hygiene policies.

Cleaned and serviced guest rooms to five-star hotel standards. Replenished room amenities, reported maintenance issues, and assisted supervisors with room allocations and guest requests.

Trained in all major departments including Front Office, F&B Service, Housekeeping, and Production.

Completed a Diploma in Hotel Management, focusing on hospitality operations and management.

Earned a Bachelor of Arts degree, providing a broad academic foundation.