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MH@majaharpke
Dynamic HR Entertainment Manager with expertise in guest relations.
GermanyI am an experienced HR Entertainment Manager and International Hostess with a strong background in hospitality and event management. Currently, I manage recruitment, onboarding, and training of entertainment staff at Silversea, where I also provide exceptional hospitality to VIP and international guests. My role involves creating efficient work rotations and schedules, administering HR budgets, and reporting activities to senior management.
Previously, I worked as a Flight Attendant and Supervisor for Emirates Airline in Dubai, where I led flight crews to ensure optimal performance and safety. My experience spans across diverse cultures, collaborating with colleagues from over 160 countries. I have also coordinated high-profile events for clients such as the German Bundesliga and Daimler AG, ensuring seamless guest experiences and exceeding client expectations.
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Work history, roles, and key accomplishments
Silversea
Sep 2024 - Present (1 year 2 months)
Managed recruitment, onboarding, and training of entertainment staff. Provided exceptional hospitality to VIP and international guests.
Diva Agency
Oct 2019 - Present (6 years 1 month)
Coordinated events for high-profile clients, including German Bundesliga, Hermès International SCA, and Daimler AG. Welcomed and supervised guests, ensuring a seamless experience.
Emirates Airline
Nov 2022 - Aug 2024 (1 year 9 months)
Led and supported flight crew to ensure optimal performance and safety. Ensured the safety and well-being of passengers and colleagues, implementing safety protocols and procedures.
Koelnmesse
Sep 2021 - Apr 2022 (7 months)
Managed queues and guided high-level delegations, explaining the exhibition. Supported the info counter and welcomed and supervised guests.
Nike Inc.
Oct 2018 - May 2019 (7 months)
Provided excellent customer service through professional advice and support. Handled cashier activities and clarified customer complaints and questions.
Degrees, certifications, and relevant coursework
OMBachelor of Arts, Social Sciences
Studied social sciences at Otto-von-Guericke University Magdeburg, gaining a comprehensive understanding of societal structures and human behavior. Developed strong analytical and research skills through coursework and projects.
High School Diploma equivalent, General Studies
Completed high school education at Professor Friedrich Förster Gymnasium. Acquired foundational knowledge across various subjects, preparing for higher education.
Software and tools used professionally
GermanyYou can contact Maja and 90k+ other talented remote workers on Himalayas.
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