At SAP, I interviewed 30+ internal experts and customers to identify 14 agentic AI opportunities for the Order Management System portfolio, shaping its strategy and integration roadmap. I also validated an AI agent concept and led usability testing for a configurable retail auditing workflow.
As a Freelance Product Designer, I’m redesigning a pre-launch AI family game app with a scalable design system and AI-assisted prototyping. My research across enterprise SaaS and AI products has included a 29-participant mixed-methods study, accessibility research, and usability testing that informed product decisions.
