Maicol Serna

Managed day-to-day casino operations, ensuring smooth running of gaming activities, customer service, and administrative workflows. Oversaw cash handling procedures and controls, maintaining accuracy, compliance, and security across all transactions.

Managed daily store operations, including customer service, inventory control, supplier coordination, and administrative tasks. Monitored daily sales activity and store performance to support effective budget management and cost control.

Managed supermarket operations, including inventory control, supplier coordination, customer service, sales monitoring, and administrative tasks. Responsible for managing daily activities, optimizing purchasing processes, controlling expenses, and ensuring efficient store performance.

Studied international trade and finance.

Completed a course in digital marketing.

Pursued a bachelor's degree in countable and finance manager program.

Pursued a bachelor's degree in accounting program.

Completed high school diploma.

Completed a course in Power BI.

Completed a course in artificial intelligence.

Completed a course in Microsoft Office.