mahlatse sefala
@mahlatsesefala
HR-qualified Practice Manager specializing in POPIA compliance, onboarding, payroll, and people operations.
South AfricaWhat I'm looking for
I’m an HR-qualified Practice Manager with hands-on experience across HR administration, payroll, onboarding, and compliance-driven process design in a regulated healthcare setting. I build and enforce clear, workable processes that stand up to audit and adapt as regulatory or organisational needs change.
In my current role, I developed and executed a POPIA-compliant records disposition process from scratch, balancing regulatory requirements with day-to-day workability. I’ve mentored and supervised a team of 5 through structured process handoffs and training, and I established data entry and auditing protocols that reached 99% accuracy.
I also drive measurable operational change—leading the rollout and change management of a new patient scheduling system to cut no-show rates by 10% and lift daily capacity by 5%. Across my background, I’ve translated complex operational and compliance requirements into actionable documentation, while administering monthly payroll with 100% on-time accuracy in a remote setup.
Experience
Work history, roles, and key accomplishments
Practice Manager
Renalmed Services
Jan 2024 - Present (2 years 6 months)
Developed and executed a POPIA-compliant records disposition process from scratch, improving storage efficiency and reducing data retention risk. Mentored a team of 5 and led change management for a new patient scheduling system, reducing no-shows and increasing daily capacity.
Practice Administrator
Renalmed Services
Jul 2021 - Dec 2023 (2 years 5 months)
Managed clinic administrative operations for 5 nephrologists with 99% accuracy in records and full compliance with internal policy. Implemented secure file movement tracking to reduce misplacement and streamlined workflows to improve efficiency without compromising compliance.
Payroll Administrator
Renalmed Services
Jan 2019 - Jun 2021 (2 years 5 months)
Administered payroll end-to-end, ensuring accurate and on-time compensation each cycle with full confidentiality. Supported employee lifecycle administration under a remote setup.
HR Administration Intern
Renalmed Services
Nov 2017 - Dec 2018 (1 year 1 month)
Supported HR administrative tasks including record-keeping and new employee onboarding. Built hands-on grounding in employee lifecycle processes and document management.
Education
Degrees, certifications, and relevant coursework
Kgalema Senior Secondary
High School Diploma, Secondary Education
Completed a High School Diploma at Kgalema Senior Secondary.
Tshwane University of Technology
Tertiary Education Programme, Payroll Administration
Completed a Tertiary Education Programme in Payroll Administration at Tshwane University of Technology.
Tshwane University of Technology
National Diploma, Human Resource Management
Completed a National Diploma in Human Resource Management at Tshwane University of Technology.
Tshwane University of Technology
Human Resources Management Administration, Human Resources Management
Completed a Human Resources Management Administration qualification at Tshwane University of Technology.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
Interested in hiring mahlatse?
You can contact mahlatse and 90k+ other talented remote workers on Himalayas.
Message mahlatseGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
