At Codemites, I manage device enrollment and lifecycle management for Windows, iOS, Android, and macOS endpoints through Microsoft Intune. I configure Windows Autopilot provisioning and security policies, including Conditional Access and device compliance.
At Concentrix, supporting Microsoft Premier Business customers, I streamlined zero-touch provisioning workflows and supported co-management deployments. I also investigated customer issues with logs and reproduction steps to help Product Engineering address code-level defects.
Earlier, at Innovative Technologies, I enrolled Windows and Android devices in Intune and supported configuration profiles and policy troubleshooting. I also fine-tuned a BERT model for text summarization, achieving a ROUGE-L score of 43.4.

