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MK@maheshkhadka1
Dynamic Technical Support Executive with expertise in IT support.
NepalI am a dynamic and results-driven Technical Support Executive with over 3 years of progressive experience in IT support, system administration, and client service. My proven expertise in troubleshooting hardware, software, and networking issues has equipped me with a strong command of SQL database management and system security protocols. I pride myself on my ability to manage sensitive data with precision, supporting enterprise systems, and collaborating across departments to ensure seamless technical operations.
Currently, I am excelling as a System Administrator at a leading insurance company, where I provide timely hardware, software, and network support. I assist in system backups and data recovery, perform SQL queries for data management and reporting, and generate reports using SQL Server Reporting Services (SSRS). My goal is to leverage my robust technical foundation and problem-solving acumen to drive IT efficiency in a growth-oriented organization.
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Work history, roles, and key accomplishments
Reliable Nepal Life Insurance Limited
May 2024 - Present (1 year 6 months)
Provided timely hardware, software, and network support. Managed and maintained accurate client and policyholder data, assisting in system backups and data recovery. Performed SQL queries for data management and reporting, generating reports using SQL queries and working with SQL Server Reporting Services (SSRS).
Midas Education Pvt. Ltd.
Feb 2020 - Dec 2023 (3 years 10 months)
Provided end-user technical support, including PgSQL and MySQL troubleshooting. Worked with SQL queries, database performance monitoring, backup, migration, and security management. Created technical documentation for various systems and processes.
Degrees, certifications, and relevant coursework
+2 Management, Computer Science
Studied Management with a focus on Computer Science. Gained foundational knowledge in business principles and computer systems.
BSc (Hons) Computer System Engineering, Computer System Engineering
Grade: First Class Honors
Completed a Bachelor of Science with Honors in Computer System Engineering. Focused on advanced computer systems, engineering principles, and practical applications.
NepalYou can contact Mahesh and 90k+ other talented remote workers on Himalayas.
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