Baljit MandalBM
Open to opportunities

Baljit Mandal

@baljitmandal

Results-oriented Computer Engineer

Nepal

What I'm looking for

Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.

I'm a dedicated and results-driven Computer Engineer with expertise in managing and supervising computer systems for optimal performance. With a strong background in network administration, I excel in monitoring network activities, resolving technical issues, and implementing preventive measures. I'm a team leader with proven ability to lead teams in troubleshooting and maintaining Hardware/Software components.

I'm passionate about staying updated with the latest technology and seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings. I'm committed to ensuring the reliability and security of organizational IT assets and contributing to the organization's growth.

Experience

Work history, roles, and key accomplishments

TL
Current

L-2 Technical Support (Customer Service)

Techminds Network Pvt Ltd

Jan 2023 - Present (2 years 5 months)

Monitored and managed OLT with Command Line Interface, configured ONTs and ONUs with remote access via OLT, and worked as a Network Administrator in the Network Operation Center (NOC). Satisfied clients and maintained strong relationships with customers, handled stressful situations, and solved technical issues via call and chat.

LS

IT-Support Engineer

Landmark Supermarket

Sep 2022 - Dec 2022 (3 months)

Maintained computers, troubleshot and networked, and solved hardware and software issues.

Education

Degrees, certifications, and relevant coursework

Baljit hasn't added their education

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Tech stack

Software and tools used professionally

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Baljit Mandal - L-2 Technical Support (Customer Service) - Techminds Network Pvt Ltd | Himalayas